“This is one of the best Starbucks I’ve been to. All the people here are so genuinely nice, it’s become a lovely place to relax and work, and chat with them. When my bracelet broke (a gift from my mother) Gianna worked with her manager and coworkers to help me find the missing beads - it broke just as they were closing but they had the beads there for me in the morning.“
“This is more of a rant about the company itself not really the location that I picked.
it's a real damn shame that the company changed their policy on giving free ice water to customers on a really hot day. That's what you guys were known for and everyone loved it. Now you change the policy stating that you must buy something before you could get free water it's a ridiculous move on your part Your billion dollar company and you can't even give free water to people that can't afford to pay for Starbucks? You should be ashamed of yourself while you're sitting there and your AC and money all around you You take away a little opportunity that made you guys great away congratulations for being another money hungry company that does not give a shit about people but yourself.“
“10/10 experience with Victor. was very responsive with my order and greeted me when i came in. The place was clean. Was having a bad day but made my day when i came in. definetly reccomend coming to the starbucks on union and 4th ave. I had the best starbucks experience. when you come ask for victor.“
“I love how the staff becomes one with the customers to the point, we family now!! Hey sis, hey bro...... always professional and kind 😇. Did I forget to say, they make the hell out of my chai latte ( Victor is amazing too)🤔 yuppp😍 the way they smile and greet me when I come through the doors hunny!! I'll see y'all at 6am okkkuuurrrr and my eyes roll to the back of my head when I take my first sip👌🏿☕️“
“We had a wonderful experience with Angel. He helped us choose our cold drinks, and was so kind, patient, helpful and fun. He even gave my little dog a drink of water, plus he came over and checked on us to see if we liked our drinks.
The Montague Starbucks is my fav cos it has a lovely vibe. All the staff are great... but Angel is the BEST!“
“Needed somewhere to relax while waiting for a release event at the Bandai store with my sister. The staff were friendly, and we received our delicious food and beverages quickly. Great experience, and will definitely visit when in the area again.“
“This Starbucks was great! Went there last Friday around closing time. Walter and Samuel were very nice and made awesome drinks. They let us use the restroom and there were quite a few of us. The drinks were really good! Over all very nice experience I would highly recommend.“
“Starbucks is always a solid choice when I need a quick coffee or something to get me going. The drinks are usually consistent, there are plenty of options, and ordering ahead through the app makes everything convenient. Service can vary depending on the location and how busy it is, and the prices are definitely on the higher side, which is why I’m giving it four stars instead of five.
Overall, good coffee, convenient locations, and a reliable option when you’re on the go.“
“Can I just say I've been going to starbucks for over a decade off and on throughout the states. This location is absolutely peak. I was going their while visiting bay ridge for a few months. The barista Elizabeth is one of the best people I have ever met in my entire life. She is always greeting people as they come in. Also has a great sense of awareness. For a manager she works like its her first day. Also I cant forget about everyone else that works their. They always have a smile on. Always on point with the blonde roast. I love that spot and I cant wait to come back!!“
“Just wanted to highlight wonderful employees. The customer service that I received today from 2 employee here turned around my morning.
The location for my mobile order was wrong after walking to 2 locations they were able to help here. Her name was shenel (I didn’t get the other persons name) and you can expect great service with every visit.“
“My twins bragged about this store on 2 separate occasion. My son went in first asked for a recommendation on a good drink. He said there was a thick female who made him a drink just off his taste choice. My daughter bragged about a matcha that I’m going to assume was the same female. I went in last week and asked for a brown sugar shaken espresso. That was the best drink I’ve had in a long time. I stopped ordering the shaken espresso because of so many mistakes with order. But this! Was THEE best I’ve ever had. I’m only able to visit on the weekends as we live in Queens, but as long as I’m on this site, this will be my new Barista. Wish I’ve gotten her name. But she had bright pink hair and was the sweetest.
So now I’m sitting here wanting a brown sugar espresso and this weekend I have to be at another site. 👍🏻Nice job Miss Pinky for now until I get an actual name.“
“I always go to this Starbucks, this one is different. I saw a review of how one didn’t ask for their name and it’s quite normal in that Starbucks. I always order and they never ask for my name, you just have to be careful of which order is yours. Not blaming you of course! But everybody here is very nice and friendly. Also saw another complaint about the pink drink being bad, honestly I love it. I don’t think they need any training. If you think that then think that, that one stop me or anyone else who love the pink drinks here. The point is I give this a 5 star is because—sure they don’t ask for ur name but you have to get used to it. Service here is always great and always in a good atmosphere. Relaxation, peaceful & no chaos.“
“I stopped by the Starbucks at 7419 3rd Ave in Bay Ridge and it quickly became one of my favorite locations in Brooklyn.
The spot itself is very well located — easy to get to and convenient whether you're grabbing a quick coffee on the go or settling in for a bit. The interior feels fresh and welcoming, with plenty of comfortable seating.
What really stands out is the staff. Every single employee I interacted with had such great energy — friendly, upbeat, and genuinely attentive. They made the whole experience feel warm and personal, which is exactly what you want from your neighborhood Starbucks. The drinks were made perfectly too!
If you're in the area and love Starbucks, this location is absolutely worth checking out. Great vibes, great service, and solid coffee. I'll definitely be back!“
“Out of every Starbucks I’ve visited, the service at the Avenue J location has truly been impeccable. Every time I walk in, I’m greeted with a smile and even remembered by name, which says a lot about the care this team puts into their customers.
“ Bryan , Arlenis, Steven, J , Thank you for reminding me of a world where customers are treated with respect regardless of who they are. The entire team there are amazing! Thank you”.
I remember one day I was having a really rough time and decided to pick up my usual Starbucks drink that I had ordered through the app. When I arrived, there was a sweet handwritten note on my order that simply said, “Have an amazing day Giselle.” Something so small made such a big difference for me in that moment, I almost cried.
Having worked in customer service for years, I know how rare it is to come across a team that consistently goes above and beyond. The staff at this location deserves recognition because their kindness and professionalism truly do not go unnoticed.“
“I was pleasantly surprised by this Starbucks location. It has a drive thru and parking. What more could you want.
The staff is great here! There is a manager named Joe who was very helpful. He was very welcoming and kind to us. The rest of the staff did an amazing job with our orders and coffee. Thank you“
“Star bucks is very convenient ! Especially at this location. My only gripe is there’s no tip jar for the employees and that is a practice policy. If there. ABIGAIL provided great service and I couldn’t give a tip. Star bucks need to better! If your worried about people stealing there tips ad it as option for credit card purchases.“
“Always staffed and slow turnaround (it gets busy during non busy hours). Only 3 ppl working at a behind the bar, one drinks, one food, and one taking orders (helping with drinks when they have time but mostly taking orders since there is almost always a line) but a nice clean Starbucks (a fourth person cleaning)
Nice seating area“
“Starbucks Coffee Company, situated right along the bustling Kings Highway corridor in Brooklyn, is a reliable neighborhood favorite that serves up familiar, comforting espresso drinks, teas, and quick breakfast bites. I stopped in during a busy morning to grab a classic iced caramel macchiato and a warm breakfast sandwich, and every single sip and bite hit the spot with consistent, dependable quality. The coffee was smoothly blended, refreshing, and prepared right to order. The shop features a clean, modern interior with a lively energy that keeps the morning crowd moving efficiently. The counter service was exceptionally friendly, fast, and organized despite the steady queue of commuters. It is a wonderful, dependable local staple whenever you need a quick caffeine fix or a familiar spot to work right in the area.“
“This review was written by brainpower, not generated thru AI:
Shout out to Jennifer who flawlessly served an insane amount of people with a genuine smile! My bf and I came in when it seemed quiet, but, lo and behold--the place was brimming with people! Over fifteen orders up on the screen, several drinks already ready and waiting for their customer to nab them, several people waiting on their to-go orders, and all chairs taken except for 4 chairs around the large handicap-accessible table.
We waited to order (maybe 2 mins) and Jennifer was so sweet. She ask if we wanted 'for here or to-go,' which I responded asking if the dine-in cups were free of plastics, and they were, so we ordered our iced chai latte and hot, black coffee without the guilt of intense microplastic consumption. Yay!
After paying, we sat down to wait on our drinks, while the Sunday church crowd made its way in. At first, I only saw Jennifer and her male coworker (who kindly served us maybe 7min after ordering and later took away our dishes), but around 1pm, I saw two more workers appear. Good thing, too, cuz they had been steady for a while and could use the extra hands.
Absolutely great experience. 😌 I thoroughly enjoyed spending a little moment in good company and with a tasty drink.“
“There is a very big parking lot next to this place and easily you can reach there in and out for the highway. There are other shops and restaurants next to it like best buy, target kohls, five guys and .. they are very fast in providing the service. The only thing is that during covid you cant sit inside the place and you can not sit outside as there are not places available. In the morning you can smell the bacon being prepared in the area but not an important thing. It is a quick grab anywys“
“THIS IS MY ABSOLUTE FAV STARBUCKS! THE CUSTOMER SERVICE THAT ME AND MY DAUGHTER RECEIVE EVERY SINGLE TIME IS BEYOND APPRECIATED! I COME HERE STRICTLY FOR THE CUSTOMER SERVICE AND THE WAY THEY TREAT MY DAUGHTER. THANK YOU SO MUCH TO MIRA, ROCKEHM, ZULEMHA !!!! YOU ALL ROCK!!!“
“I went to pickup our mobile orders for venti lemonades and order cups of ice water. I would like to sincerely thank Michael for his compassionate and kind service. I greatly appreciate your focus and generosity of spirit that you displayed towards me, my significant other, and the other customers as well.“
“This Starbucks location consistently delivers the reliable quality and fast service you expect from the brand. I stopped in for a cold brew coffee and a toasted breakfast sandwich, and both were prepared quickly and tasted great. The coffee was smooth and refreshing, and the sandwich was warm with a nice, crispy bite. The interior was clean, well-lit, and offered plenty of seating for anyone looking to get some work done or simply relax. The baristas were upbeat, welcoming, and kept the line moving efficiently even during a busy morning rush. It is a dependable and convenient spot to grab your favorite daily drink and a quick bite.“
“Shout out to the young lady who made this for me my first s’mores frappe in years and it was immaculate . A drink like this takes you through all the feels of a simpler time . Customer service workers take it every time !!! I hope this review finds you , you are already great + greatness awaits!“
“I come here every morning for my matcha that I specifically request be made by Melisa! Best worker, super sweet beautiful young lady that displays such a lovely and warm atmosphere every time I see her there. Best part of my morning always. 🙏🏼“
“This location serves a diverse crowd. They are located in an area that experiences a lot of traffic, and I have not received any unpleasant experience from any of the barista‘s there. Even on a busy morning, such as this morning, they worked very speedy into the best of their ability to try to tend to the clientele. I really enjoy this Starbucks location.“
“Carly(or Charley ) sorry so bad with manes
Made my day yesterday… it was my BD
She made me cry how emphatic and kind she is
She needs to be promoted ☺️
Thank you 🙏🏻
My fav Dragon Drink perfect as always“
“It is a good environment with nice interior.
It was a raining day so I had to stay in Starbucks for about 30 minutes.
Service is great and people are kind. They serve pretty fast. I got a bagel and also a cup of iced coffee.“
“How you start your day makes a big difference, I’m privileged enough to start my day with the friendliest Starbucks community at the JPMorgan Chase Brooklyn, MetroTech Starbucks. Diana, Christine, Silvia, Estafano and Phillipe are my Starbucks family and they are truly amazing!!!!
They are my “Cheers” - where everybody knows your name and they are always glad you came. 😊“
“Very busy store …definitely not a sit & dine but a great place to grab a bite & be on the go.
The baristas are super professional & helpful. It’s a busy store so patience & ordering ahead is suggested . If you need a 20 million modifications on a rush hour you better be patient .
Tight knit workers & I love that they get the job done day in day out. Victor & Henry hold the store down very well. Hays off to both.
Shana Kay & aw are just sweethearts . The whole team of one of the best in the district .KEEP IT UP GUYS“
“This store is truly exceptional. I’m not sure what AJ’s official role is, but he does an outstanding job making customers feel welcomed and valued—like part of the family. Royce was equally impressive, maintaining great conversation while preparing my drink and ensuring a positive experience throughout. I was even offered a bottle of water on their behalf, which was a thoughtful and appreciated gesture. The level of service provided was above and beyond, and it’s clear they genuinely care about their customers.“
“Akesia is consistently the best. Every time I visit this Starbucks she’s bright and extremely sweet and friendly. It really does brighten my day every time and she’s very memorable.
Sometimes the vibes in the store are just great sometime just fine, really depends on the hours. I do appreciate that they have sit down space.“
“Starbucks Coffee Company on Brighton Beach Avenue is a convenient and reliable neighborhood stop for quality coffee, quick bites, and a comfortable place to relax. The cafe features a modern, brightly lit interior with cozy seating, making it an ideal location whether you are catching up on work or grabbing a beverage on the go.
Their menu offers the full lineup of signature handcrafted espresso drinks, cold brews, teas, and seasonal favorites, along with a varied selection of fresh pastries, breakfast sandwiches, and bakery treats. Orders are consistently prepared accurately, and the baristas are friendly, efficient, and welcoming even during busy rush periods.
While seating can occasionally be limited during morning peak hours when locals gather for their daily routines, the clean store environment, dependable quality, and speedy service make this Starbucks Coffee Company a great four-star local go-to!“
“Usually the place is just ok but I wanted to leave a compliment for the lady who was working at 8:40am on 12/1/2023. For some reason during this rush hour she was all by herself making drinks, food, and at the cashier. Of course the wait was long but she was the most efficient, hardworking and friendliest Starbucks barista i have ever met in NY.“
“Yes, there are rude and unkind baristas there - I will not deny that. HOWEVER, there are amazing ones. Mia and Josh are both INCREDIBLE. So sweet and kind and polite and RESPECTFUL. Always smiling, doing their job quickly and efficiently, kind to their customers, etc. If you don't like something, they will make sure to make it right for you. They always try their best. They treat you like people. I have become very good friends with them. It's always a pleasure seeing them. I am grateful for them. I honestly think they deserve a promotion and/or raise. I love these two! If you guys are reading this, see you soon, Josh and Mia :)“
“My first time visiting the crew was very nice communication with each of them was good even the district manager Kezia Grant made me feel welcome for my first time in this Starbucks keep up the great work and Ms. Grant keep that beautiful energy going through the store thank you 😊“
“I visited this Starbucks and my barista’s name was Dominique. She greeted me with a big smile and gave me the full Starbucks experience. The store was really clean and her team was really professional. 5 stars for great service & accuracy with a delicious beverage. Well done !“
“Solid local Starbucks! Drinks are consistent — iced latte and caramel macchiato came out perfect, strong and not too sweet. Food (sandwiches, pastries) is fresh and tasty for on-the-go. Service is fast and friendly, baristas know regulars by name. Atmosphere is cozy with comfy seating and good Wi-Fi, though it can get busy/noisy during peak hours. 4.5 stars — reliable spot for coffee runs in the neighborhood!“
“Nice location.The baristas are nice, tables are clean, and food and drinks are ready fast. The music is a little loud at this location, but it’s still pretty comfortable and there’s a bathroom unlike other locations in the city. They also fill up cups properly and always add chunks of dried fruit in refreshers unlike other locations that sometimes skip that step. If they make a mistake with your drink they fix it without an attitude. There’s a nice mural on the wall too. I’ve frequented this location a lot and it’s really great. Shoutout to the team there! Please bring back the blackberry sage refresher and the pineapple dragonfruit one. They were so good. Mango dragonfruit is mid and strawberry açaí has been here forever. Not really a fan of these pop-in-mouth pearls in the summer drink. Looking forward to the next refresher.“
“I don’t live nearby but have been there twice in the last month with my granddaughters aged 6 and 9. We stop for a snack after shopping before heading home. On both occasions the young women at the register were super friendly and kind. Just hoping the management will see this!“
“I have been coming in for a while now and I must write a review on my service. Everyone is extremely welcoming but Angel stands out to me.
Due to once I enter my order is pulled up but not my name, always had to give my name. Which was never a problem because I was appreciative for them remembering my order.
Then there was I day I walked in and Angel had my name and order prepared and ready to go. We always laugh and joke about my order but that day was special to me. It takes nothing to take notice and interest and a person especially when they don’t have to. So Thank You Angel!“
“Teyanna (Tee) is absolutely phenomenal. Her customer service was top tier and she gave the absolute best recommendations. This was my first time trying matcha and she thoroughly explained each one and the ingredients included. She was also the one who prepared the beverages. Starbucks she's a gem as this type of service isn't typical. Thank you Tee!“
“Love this location. Adonna is amazing! She greets everyone’ by name , knows everyone’s order and makes each and everyone of us feel extra special when we walk through their doors. Every Starbucks location needs an Adonna!!“