“This is more of a rant about the company itself not really the location that I picked.
it's a real damn shame that the company changed their policy on giving free ice water to customers on a really hot day. That's what you guys were known for and everyone loved it. Now you change the policy stating that you must buy something before you could get free water it's a ridiculous move on your part Your billion dollar company and you can't even give free water to people that can't afford to pay for Starbucks? You should be ashamed of yourself while you're sitting there and your AC and money all around you You take away a little opportunity that made you guys great away congratulations for being another money hungry company that does not give a shit about people but yourself.“
“This is the best Starbucks in all of NYC. I absolutely love the crew here. Sean, Kevin, Adanna, (sorry if I misspelled) & crew are geniunely the BEST to ever do it. They truly make my day better. I'm a creature of habit and they are just so consistent, kind, attentive, fun and just incredible. I love this store! The people make such a difference.“
“Needed somewhere to relax while waiting for a release event at the Bandai store with my sister. The staff were friendly, and we received our delicious food and beverages quickly. Great experience, and will definitely visit when in the area again.“
“This is one of the best Starbucks I’ve been to. All the people here are so genuinely nice, it’s become a lovely place to relax and work, and chat with them. When my bracelet broke (a gift from my mother) Gianna worked with her manager and coworkers to help me find the missing beads - it broke just as they were closing but they had the beads there for me in the morning.“
“I love how the staff becomes one with the customers to the point, we family now!! Hey sis, hey bro...... always professional and kind 😇. Did I forget to say, they make the hell out of my chai latte ( Victor is amazing too)🤔 yuppp😍 the way they smile and greet me when I come through the doors hunny!! I'll see y'all at 6am okkkuuurrrr and my eyes roll to the back of my head when I take my first sip👌🏿☕️“
“I walked in fully expecting chaos after the block outside, and it was the complete opposite. It’s weirdly spotless in the best way. I ended up staying way longer than planned, sipping my drink and just enjoying how calm it felt inside. Total hidden gem.“
“I recently moved to the area, not too far from the Starbucks location. The service is GREAT and I’ve been a customer for quite sometime and I’ve seen some shitty stores. Everyone is exceptional here and this is NO JOKE! Clora is amazing truly a great personality. To the store manager KEEP IT UP! There aren’t too many Starbucks in east brooklyn and this is one I try to go to every time“
“Always staffed and slow turnaround (it gets busy during non busy hours). Only 3 ppl working at a behind the bar, one drinks, one food, and one taking orders (helping with drinks when they have time but mostly taking orders since there is almost always a line) but a nice clean Starbucks (a fourth person cleaning)
Nice seating area“
“Out of every Starbucks I’ve visited, the service at the Avenue J location has truly been impeccable. Every time I walk in, I’m greeted with a smile and even remembered by name, which says a lot about the care this team puts into their customers.
“ Bryan , Arlenis, Steven, J , Thank you for reminding me of a world where customers are treated with respect regardless of who they are. The entire team there are amazing! Thank you”.
I remember one day I was having a really rough time and decided to pick up my usual Starbucks drink that I had ordered through the app. When I arrived, there was a sweet handwritten note on my order that simply said, “Have an amazing day Giselle.” Something so small made such a big difference for me in that moment, I almost cried.
Having worked in customer service for years, I know how rare it is to come across a team that consistently goes above and beyond. The staff at this location deserves recognition because their kindness and professionalism truly do not go unnoticed.“
“Coffee shop date with my sister ☕💚 and it did not disappoint. We ordered a grande iced matcha with oat milk (on the right) and an iced lavender cream matcha (venti cup, extra ice, oat milk)on the left, and both were so smooth, flavorful, and perfectly balanced not overly sweet. The lavender added such a nice, subtle twist to the matcha.
Beyond the drinks, the staff was incredibly welcoming and friendly, which made the whole experience even better. Definitely a spot I’d come back to for both the quality and the vibe.“
“Can I just say I've been going to starbucks for over a decade off and on throughout the states. This location is absolutely peak. I was going their while visiting bay ridge for a few months. The barista Elizabeth is one of the best people I have ever met in my entire life. She is always greeting people as they come in. Also has a great sense of awareness. For a manager she works like its her first day. Also I cant forget about everyone else that works their. They always have a smile on. Always on point with the blonde roast. I love that spot and I cant wait to come back!!“
“UPD: Still a great location, still awesome service. Thanks, Lilith, for remembering my favorite order to the last detail!
Excellent location, comfy chairs - and, most of all, the crew is nice, attentive, and professional.
Shout-out to Lilith - great barista, great attitude, great Americano.“
“As a regular visitor, most of the staff already know my favorite drink and how i prefer it to be made! They always say hi, with a smile, when I first walk in. Sarah, Cuba, Alyssa, Raheem, James, Cane, Wade and others whose names i haven't remembered yet are always friendly and kind. When there are seats, I usually sit down, because its a good spot to sit while sipping my latte and having a bite to eat. I look forward to my daily visits!“
“Today, March 17, around 5:45 PM we visited the Starbucks at 1600 Sheepshead Bay. We had a very nice experience and I would like to thank the team.
Special thanks to JAYLEN for being very friendly, attentive, and professional. The service was quick and pleasant.
Also a big thank you to KAY and DIEGO for creating such a welcoming and positive atmosphere. It’s always nice to come to a place where the staff is kind and works so well together.
Thank you for the great service! We will definitely come back again. 👍👍👍👍👍👍💯💯💯💯💯💯❤️❤️❤️❤️❤️❤️❤️“
“This location is right next to my Pilates studio so I am here quite often after work. The staff is really nice and shows deep care for each customer - my order was perfect and they always make sure I have what I want or need - Fav place for some respite after a long work day - shoutout to the staff working today!“
“Akesia is consistently the best. Every time I visit this Starbucks she’s bright and extremely sweet and friendly. It really does brighten my day every time and she’s very memorable.
Sometimes the vibes in the store are just great sometime just fine, really depends on the hours. I do appreciate that they have sit down space.“
“the staff here was super nice! it wasn’t too busy when i went so there was no line and a very minimal wait! it was my birthday and they wrote happy birthday in bubble letters on my cup which i thought was super sweet. thank you for the wonderful service!“
“I stopped by the Starbucks at 7419 3rd Ave in Bay Ridge and it quickly became one of my favorite locations in Brooklyn.
The spot itself is very well located — easy to get to and convenient whether you're grabbing a quick coffee on the go or settling in for a bit. The interior feels fresh and welcoming, with plenty of comfortable seating.
What really stands out is the staff. Every single employee I interacted with had such great energy — friendly, upbeat, and genuinely attentive. They made the whole experience feel warm and personal, which is exactly what you want from your neighborhood Starbucks. The drinks were made perfectly too!
If you're in the area and love Starbucks, this location is absolutely worth checking out. Great vibes, great service, and solid coffee. I'll definitely be back!“
“I wanted the iced cinnamon dolce drink but on the app it was saying “sold out”. Went in, and Amanda confirmed they have it in stock. I was so happy. I was like a kid in a candy store. I thanked her so much. Such a cool person. And the other gentleman, I forgot his name I think it was Kevin he has tattoos. We interacted, engaged in conversation about tattoos. Great customer service. Cleanliness up to par. The atmosphere is great as well. Definitely recommend this location. Boycott where lol“
“This is a great location. The decor is nice and comfortable and the food and drinks are great. Theres also a bathroom. One complaint though, got a refresher at this location and they didn’t put the dried pieces of fruit in it. Please understand that this is integral to the drink, so if you’re out of these fruit pieces note it in the app and I’ll order something else. Thank you!“
“LOVE THE WHOLE STAFF, specially John, Tameka, Chanelle, Brianna and the 2 white girls, lol. I don’t remember their names. Everyone is always polite and fast. I’ve come mornings and evenings and while I’m not familiar with the evening staff, they’re polite and always a warm greeting as well. Some of the regulars, Tameka, Chanelle are no longer there but even the new staff are pleasant. Love them.“
“Just wanted to highlight wonderful employees. The customer service that I received today from 2 employee here turned around my morning.
The location for my mobile order was wrong after walking to 2 locations they were able to help here. Her name was shenel (I didn’t get the other persons name) and you can expect great service with every visit.“
“Carly(or Charley ) sorry so bad with manes
Made my day yesterday… it was my BD
She made me cry how emphatic and kind she is
She needs to be promoted ☺️
Thank you 🙏🏻
My fav Dragon Drink perfect as always“
“I visit this location pretty often and never experienced a bad service. All baristas are always polite and nice, ordering online was no problem either. Yes, during rush hour, ofc, your coffee won't be prepared right away, but in most cases, while I walked 7 minutes from home to the coffee shop, my coffee was already waiting for me at the counter.“
“Yes, there are rude and unkind baristas there - I will not deny that. HOWEVER, there are amazing ones. Mia and Josh are both INCREDIBLE. So sweet and kind and polite and RESPECTFUL. Always smiling, doing their job quickly and efficiently, kind to their customers, etc. If you don't like something, they will make sure to make it right for you. They always try their best. They treat you like people. I have become very good friends with them. It's always a pleasure seeing them. I am grateful for them. I honestly think they deserve a promotion and/or raise. I love these two! If you guys are reading this, see you soon, Josh and Mia :)“
“How you start your day makes a big difference, I’m privileged enough to start my day with the friendliest Starbucks community at the JPMorgan Chase Brooklyn, MetroTech Starbucks. Diana, Christine, Silvia, Estafano and Phillipe are my Starbucks family and they are truly amazing!!!!
They are my “Cheers” - where everybody knows your name and they are always glad you came. 😊“
“Star bucks is very convenient ! Especially at this location. My only gripe is there’s no tip jar for the employees and that is a practice policy. If there. ABIGAIL provided great service and I couldn’t give a tip. Star bucks need to better! If your worried about people stealing there tips ad it as option for credit card purchases.“
“There is a very big parking lot next to this place and easily you can reach there in and out for the highway. There are other shops and restaurants next to it like best buy, target kohls, five guys and .. they are very fast in providing the service. The only thing is that during covid you cant sit inside the place and you can not sit outside as there are not places available. In the morning you can smell the bacon being prepared in the area but not an important thing. It is a quick grab anywys“
“I don’t live nearby but have been there twice in the last month with my granddaughters aged 6 and 9. We stop for a snack after shopping before heading home. On both occasions the young women at the register were super friendly and kind. Just hoping the management will see this!“
“This store is truly exceptional. I’m not sure what AJ’s official role is, but he does an outstanding job making customers feel welcomed and valued—like part of the family. Royce was equally impressive, maintaining great conversation while preparing my drink and ensuring a positive experience throughout. I was even offered a bottle of water on their behalf, which was a thoughtful and appreciated gesture. The level of service provided was above and beyond, and it’s clear they genuinely care about their customers.“
“You have one of the cleanest and nicest Starbucks locations I’ve been to. I asked for a small favor at the order desk — an iced Americano with ice to the top, the shot over the ice, then water to fill — and while waiting, I watched Mel prepare it. She read the order sheet perfectly and made the drink with such care and precision. I honestly thought, “She must be the manager, or at least someone who would make an excellent one.” Great job, Mel.“
“Every visit to this Starbucks location feels like a warm welcome, a small pause in a busy day that I always look forward to. From the moment you push open the door, the aroma of roasted beans and vanilla notes lifts your mood, and the friendly baristas greet you with genuine enthusiasm. The bar is fast without feeling rushed, and the team seems to handle the rush hours with practiced calm, which makes a big difference during mornings.
My go-to order is a caramel macchiato, crafted with precision and served at just the right temperature. The balance between espresso, milk, and that ribbon of caramel is consistently delightful, never overly sweet. I also appreciate the rotating five-star seasonal drinks that keep things exciting without straying from the reliable quality you expect from a long-standing brand.
The pastry case is tempting, but I’m most impressed by the consistency of the core menu: smooth cappuccinos, rich lattes, and teas that bloom with aroma. Cleanliness is evident in the dining area and restrooms, and the Wi-Fi is dependable for remote work or study sessions.
What truly stands out here is the sense of community. The staff remembers regulars, asks for preferences, and makes recommendations that feel thoughtful rather than promotional. For me, this Starbucks is a dependable oasis—friendly, tasty, and consistently excellent overall.“
“IT'S STARBUCKS..so if u know U know pricier every 6 months atmosphere controlled chaos but u know when u need yo fix ... what can u do...AM I RIGHT { MY STARBEES}.. lol I hope this cute name I thought of catches on.. hahaha STAR-BEES
Parking: Take a friend so u can jump out... or hope theres an empty spot close to it“
“I went to a Starbucks down the block and they made my drink the wrong way. I was on my way to the bank and came across this Starbucks and explained the situation. The Barista Johnathan offered to remake my drink. His excellent customer service, attention to detail and great attitude will be one of the reasons I return. Great workers really make a difference and I loved seeing his leadership.“
“Solid local Starbucks! Drinks are consistent — iced latte and caramel macchiato came out perfect, strong and not too sweet. Food (sandwiches, pastries) is fresh and tasty for on-the-go. Service is fast and friendly, baristas know regulars by name. Atmosphere is cozy with comfy seating and good Wi-Fi, though it can get busy/noisy during peak hours. 4.5 stars — reliable spot for coffee runs in the neighborhood!“
“Usually the place is just ok but I wanted to leave a compliment for the lady who was working at 8:40am on 12/1/2023. For some reason during this rush hour she was all by herself making drinks, food, and at the cashier. Of course the wait was long but she was the most efficient, hardworking and friendliest Starbucks barista i have ever met in NY.“
“I visited this Starbucks and my barista’s name was Dominique. She greeted me with a big smile and gave me the full Starbucks experience. The store was really clean and her team was really professional. 5 stars for great service & accuracy with a delicious beverage. Well done !“
“I had such a great experience at Starbucks! The staff was incredibly friendly and welcoming, making me feel right at home as soon as I walked in. The environment was clean, tidy, and comfortable perfect for relaxing with a coffee or getting some work done. Everything was well-organized, and you can tell they take pride in keeping the space inviting. I’ll definitely be coming back!“
“⭐⭐⭐⭐⭐
I had an amazing experience with Starbucks on Flatbush Ave! The service was quick and efficient, and they did an outstanding job catering for our women’s conference. Everything was well-prepared, the coffee was fresh and absolutely delicious, and the entire team was professional.
A special thank you to Manager Joe, who went above and beyond. His level of care and customer service truly stood out! I highly recommend this location.“
“This Starbucks is a hidden gem for collectors.
I stopped by for coffee but ended up spending a surprising amount of time looking through their collection of Starbucks location cards. I’ve visited Starbucks stores across many states, and it’s rare to see such a variety gathered in one place.
During my visit I found cards from places all over the country, including California, Texas, Colorado, San Francisco, Los Angeles, Denver, and many other locations. For anyone who enjoys collecting Starbucks cards, this store feels like a small treasure hunt.
The staff were friendly, the store was clean, and the atmosphere was welcoming. Of course the coffee was great, but the card selection made this visit memorable.
If you're a Starbucks collector or just enjoy finding unique things while traveling, this location is definitely worth a stop.“
“Nice location.The baristas are nice, tables are clean, and food and drinks are ready fast. The music is a little loud at this location, but it’s still pretty comfortable and there’s a bathroom unlike other locations in the city. They also fill up cups properly and always add chunks of dried fruit in refreshers unlike other locations that sometimes skip that step. If they make a mistake with your drink they fix it without an attitude. There’s a nice mural on the wall too. I’ve frequented this location a lot and it’s really great. Shoutout to the team there! Please bring back the blackberry sage refresher and the pineapple dragonfruit one. They were so good. Mango dragonfruit is mid and strawberry açaí has been here forever. Not really a fan of these pop-in-mouth pearls in the summer drink. Looking forward to the next refresher.“
“Teyanna (Tee) is absolutely phenomenal. Her customer service was top tier and she gave the absolute best recommendations. This was my first time trying matcha and she thoroughly explained each one and the ingredients included. She was also the one who prepared the beverages. Starbucks she's a gem as this type of service isn't typical. Thank you Tee!“
“10/10 experience with Victor. was very responsive with my order and greeted me when i came in. The place was clean. Was having a bad day but made my day when i came in. definetly reccomend coming to the starbucks on union and 4th ave. I had the best starbucks experience. when you come ask for victor.“