Starbucks Coffee Company
$ • Coffee Shops
Hours:
2195 Frederick Douglass Blvd, New York
(212) 662-1239
About Starbucks
Customers' Favorites
Starbucks Reviews
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Whoever was making chai lattes and hot chocolate mid day today was giving out just hot milk. Neither of our drinks had anything in them but hot milk. Seriously.
slow service today and incorrect order
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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This Starbucks Coffee Company location offers a convenient spot for quick coffee runs and grab-and-go drinks. The staff is generally friendly and polite, with one standout employee who goes beyond expectations to make customers feel welcome and valued. This employee, often described as outstanding, greets customers by name and puts extra effort into preparing drinks just right, creating a sense of community and encouraging repeat visits.
However, experiences with service can vary. Some customers have noted that staff can seem bothered when asked for simple requests like a cup of water, which can detract from the overall experience. The place was not busy during some visits, but there have been issues with drink presentation, such as a leaking Matcha Frappe and a sticky lid, and limited seating layout.
Regarding the menu, the reviews mention a protein matcha latte that lacked flavor and sweetness, possibly due to a missed syrup. Customers appreciate the variety of drinks like Matcha Frappe and Merry Berry Cherry Lemonade, especially in warm weather when iced coffee is preferred. Though some find the prices high and the atmosphere less inviting, the location is praised for its cleanliness and quick service, making it a good option for those nearby looking for a Starbucks experience.