Sugar Factory New York - Time Square

694 8th Ave, New York
(347) 721-9066

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I was disappointed because they say they have a huge candy wall...they dont. They couldnt find my reservation but ultimately sat us down. Our waitress was great...the specialty drink was awesome. Food came really quick...so quick we didnt have a chance to eat our appetizer. Food was good, my sister loved her princess sliders. We were celebrating my birthday. The waitress offered to sing and get ice cream with a candle which was nice BUT I had noticed other tables having birthdays...
Food and ambiance were great! The service was awful though. Once we sat down at the table, we were ignored for 15 mins before I was forced to flag a server down. My daughter's food came out 5 mins later after everyone else received their food. $32 for mini burgers and they didn't even give her a duck that lit up like all the other tables. The server never stopped by after taking our order so we couldn't get ketchup or drink refills. It may be our last time eating...
Sugar Factory in Times Square is pure magic for anyone with a sweet tooth or just looking for a fun, unforgettable treat. From the moment you walk in, you’re surrounded by a colorful, candy-filled wonderland that instantly puts you in a great mood. The staff is upbeat and welcoming, and the entire space has a lively, exciting vibe that’s perfect for both kids and adults.

I tried one of their signature non-alcoholic drinks, and it was amazing—sweet, over-the-top,...

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Sugar Factory New York - Time Square

694 8th Ave, New York, NY 10036
(347) 721-9066