Tim Hortons
$ • Cafe, Coffee Shops
Hours:
821 W Union St, Newark
(315) 332-0106
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
I recently returned to patronizing Tim Hortons after years of not going because each visit my order had to be replaced due to being made incorrectly or missing items. Last Sunday, after just 2 prior visits that were great, I'm assuming because I ordered tea and a muffin, I ordered a breakfast sandwich instead. I did not get the sandwich I ordered, nor was I ever even offered a receipt to be able to take the incorrect order back at a different time causing me to be late to work....read full review
The lead person Robin is rude to both customers and other employees. She reprimands by shouting in front of the customers. She has ZERO customer service skills, and is on a power trip. She’s in bed with her general manager, hence the “power trip”.. 🤦♀️
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Tim Hortons is a reliable fast food restaurant, known for its friendly and respectful employees. Popular menu items include iced caps, tuna sandwiches, chips, apple fritters, and a variety of drinks. Customers appreciate the quick and courteous service, especially the freshly made donuts and coffee, which are often praised as the best and most delicious. The staff are attentive, warm, and welcoming, creating a positive experience for visitors. The restaurant has unusual hours, closing early by 2 pm, which may be due to smaller town demand. Some customers have suggested that all items be placed in a bag for better sanitation and convenience. There is also a desire for the return of potato soup to the menu. Overall, Tim Hortons is a good choice for fast food and breakfast, with friendly staff and tasty offerings.