Tim Hortons
$ • Donuts, Coffee Shops
Hours:
5233 Stanley Ave, Niagara Falls
(905) 354-6060
About Tim Hortons
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Tim Hortons Reviews
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the service in the store is terrible this is the worst Tim Hortons I've ever been to I was in the store for 30 minutes to order coffee this is the worst store customer service is terrible
The staff at this Tim Hortons are the rudest staff I've ever had the displeasure of dealing with. The "shift manager" lacks basic customer service skills and has zero conflict resolution skills. This location refuses to honor the Tim Hortons app. The way I was spoken to does not coincide with the values of Tim Hortons and ownership should be ashamed they employee teenagers with this attitude.
Ratings
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Niagara Falls Also Viewed
Tim Hortons is a popular spot with ample parking and a kid-friendly environment. It is wheelchair accessible and has friendly employees. The location is busy, especially with many people coming in and out, and it appears to be a newer, clean place. Visitors enjoy the food, especially the wraps like the chicken cilantro and lime wrap, which are flavorful and filling, with a good portion. The garlic and cheese bread with pizza sauce is also appreciated for its taste. However, some customers have experienced slow service, particularly at the drive-through, and feel that in-person service has become less prioritized. Despite these issues, many find it a safe and beloved spot, and people travel from far away just to enjoy the Timbits.