Starbucks Coffee Company
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Customers' Favorites
Starbucks Reviews
Great place to grab a coffee.
The staff were great, friendly and helpful, but pretty bad smelly washroom.. papers towels and water all over.
This is by far the worst Starbucks I've been too. Was super excited to try a Starbucks in Canada since they offer different items then the states. Ordered the everything bites and they were still cold in the middle, the lemonade wasn't shaken like they should be, and I ordered a quad blonde with sweet cream and 3 pumps of syrup. And that tasted very watered down. The 2 girls seemed like they hated life. Should've read the reviews before hand. Will never go back and tell everyone...read full review
Hours
| Monday | 8AM - 9PM |
| Tuesday | 8AM - 9PM |
| Wednesday | 8AM - 9PM |
| Thursday | 8AM - 9PM |
| Friday | 8AM - 11PM |
| Saturday | 8AM - 11PM |
| Sunday | 8AM - 9PM |
Starbucks Coffee Company offers a generally positive experience with some room for improvement. The staff are friendly and often go above and beyond, with one particular employee being notably pleasant and helpful. Customers appreciate the quick service and the quality of drinks, such as the pink drink and Café Latte, which are made well and taste good. The environment is clean, and there are comfortable places to sit, drink, and eat, making it a convenient stop, especially for those traveling along Clifton Street or near the falls.
However, there have been reports of inconsistent training among staff, leading to misunderstandings about loyalty points and billing errors. Some customers experienced difficulties using points or were incorrectly charged for multiple Café Lattes. While service quality varies, the overall atmosphere remains welcoming, and customers value having a Starbucks nearby. Restroom availability adds to the convenience.
Prices have reportedly doubled or increased significantly, which some feel diminishes the value and trust in the franchise. Despite these issues, customers often find the staff to be friendly and the place a good spot for quick refreshments, with an emphasis on the importance of better staff training and maintaining consistency across franchise stores.