Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 5733 Victoria Ave, Niagara Falls, Ontario, L2G 3L5, Canada
Telephone: (905) 357-0990
Price range: $
Rating: 1.9

$ • Coffee Shops

Hours:
5733 Victoria Ave, Niagara Falls
(905) 357-0990

About Starbucks

Starbucks Coffee Company offers a generally positive experience with some room for improvement. The staff are friendly and often go above and beyond, with one particular employee being notably pleasant and helpful. Customers appreciate the quick service and the quality of drinks, such as the pink drink and Café Latte, which are made well and taste good. The environment is clean, and there are comfortable places to sit, drink, and eat, making it a convenient stop, especially for those traveling along Clifton Street or near the falls.

However, there have been reports of inconsistent training among staff, leading to misunderstandings about loyalty points and billing errors. Some customers experienced difficulties using points or were incorrectly charged for multiple Café Lattes. While service quality varies, the overall atmosphere remains welcoming, and customers value having a Starbucks nearby. Restroom availability adds to the convenience.

Prices have reportedly doubled or increased significantly, which some feel diminishes the value and trust in the franchise. Despite these issues, customers often find the staff to be friendly and the place a good spot for quick refreshments, with an emphasis on the importance of better staff training and maintaining consistency across franchise stores.