Shake Shack New Hyde Park

$$ • Hamburger, Burgers, Ice Cream, Frozen Yogurt

1570 Union Tpke, New Hyde Park
(516) 634-2010


Take-Out/Delivery Options


Reviews for Shake Shack

I took off from work to surprise my wife by escorting her to her Dr's appointment, and after her Dr's visit, I wanted to surprise her with an unexpected lunch before we headed home ?. I think that we could have had a better experience with a little better service.Vegetarian options: My wife wanted to try their veggie burger for the first time, but she was disappointed with the service because after our order was taken, we were given an order number for our table, and the full review
This location has not fully updated their add-on options through the official Shake Shack website.Though their add-on options are not extremely limited online and they contain most items, as a simple example if you want to just add or replace crispy onions with sliced onions it is not an option through the site.However, if you order in-person or at their kiosks in-store you'll be able to freely pick and choose your customizations with full list.When ordering from their full review
Since there is a new burger place popping up seemingly every week, maybe I'm just burned out on cow between bread but it seems like Shake Shack has lost something that made it special. It feels very corporate. Ordering is done on touch screens and you get a text when is ready. This means you can walk in order, pay, get your meal and leave without talking to a soul. While this may be great for the introverts among us, it feels like customer service is a fading art. Oh, and full review

More Reviews(164)


Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 11PM
Saturday 11AM - 11PM
Sunday 11AM - 10PM