Sugar Story
Ice Cream
Hours:
4049 College Point Blvd, Queens
(347) 688-2998
Sugar Story Reviews
Although the food and drinks are delicious I'm leaving one star due to me ordering off of uber eats for one delivery takes way too long and two it's not fair to have a long wait and don't get exactly what you had ordered if you ran out of an item or don't want to make it then you should be giving customers a notice if I order a crepe cake I should not be receiving a red velvet cake this is highly unacceptable and it should be addressed immediately.
I very seldom write negative reviews because I usually believe that if I have nothing nice to say, I should just remain silent. But with this store, I have to make an exception. While the food & drinks are mediocre to quite good depending on what you order, I had the worst customer service experience ever from this place. That lady was extremely rude, disrespectful & her attitude was unbelievable. Delivery takes forever (2+ hours!) and they often don’t pick up calls. When they...read full review
Ratings
Hours
Monday | 12 - 11PM |
Tuesday | 12 - 11PM |
Wednesday | 12 - 11PM |
Thursday | 12 - 11PM |
Friday | 12 - 11PM |
Saturday | 12 - 11PM |
Sunday | 12 - 11PM |
Bad,unsatisfactory,uncomfortable,never tell me take out only before I take orders,a icerices need waiting almost half hours,how absurd!taste I cannot say is a dessert ,only can go to trash can !