Wingstop

Name: Wingstop
Address: 894 US-9, Queensbury, New York, 12804, US
Telephone: (844) 771-1994
Price range: $
Rating: 2.8

$ • Chicken Wings

Hours:
894 US-9, Queensbury
(844) 771-1994

Menu Order Online

About Wingstop

Wingstop is a restaurant that offers a variety of flavorful wings, including their popular Louisiana Rub, and a range of other menu items like fries, chicken tenders, and sandwiches. Customers generally enjoy the food, describing the wings as good and juicy, and the fries as tasty, though some find them soggy and prefer them crispy. The restaurant provides more than just the usual mild, medium, and hot wing options, which adds to the appeal for those seeking different flavors.

However, the overall experience has some inconsistencies. Several reviews mention cleanliness issues, such as paper wrappers on the floor and cooks stepping over fries during busy times. Waiting times for orders, especially during busy periods like football Sundays, can be long, and sometimes orders are incomplete, missing items like drinks. Delivery times are unpredictable, and the restaurant's small size limits its comfort for dining in, making takeout the preferred choice for many.

Customer service varies; some staff are friendly and efficient, especially during pickup, where the shift manager is attentive and helpful. Others report unprofessional behavior from staff or a lack of acknowledgment. The presentation of the food is generally good, but some feel the wings need more sauce and spice to meet the brand's standards. Despite these issues, customers express a willingness to return, hoping for improvements in wing flavor and service quality in future visits.