Monroe County Social Services Department
Hours:
691 St Paul St #1, Rochester
(585) 753-6960
Recent Reviews
They take hours to answer the phone like why is there even a number to call and you got workers hitting on you so i don’t know if my case if messed up bc i didn’t wanna go out with the worker it’s disgusting how they treat people.
We have to write our comments on posters so that it appears on the news and the government sees what their employees do to us. Since Friday I have been asking for a place to stay with my 4 minor children and they have denied me that help.
Ratings
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Hours
| Monday | 9AM - 3PM |
| Tuesday | 9AM - 3PM |
| Wednesday | 9AM - 3PM |
| Thursday | 9AM - 3PM |
| Friday | 9AM - 3PM |
| Saturday | Closed |
| Sunday | Closed |
Mrs. Petersen case worker who answered the phone had a pleasant voice. She had patience, and understanding and verified information to make sure the mailing address was correct . She edited my roommate's information and explained he was ebt cash and I wasn't where I needed to call the snap benefit office