Starbucks in Rochester

“I was having trouble with the app and called the store. The barista told me no worries, to let them know what I’d like and they’d make it for me. My drink was made just right. They went above and beyond to make sure my order was right and truly was the highlight of my day. Very friendly and helpful staff. Our go-to location.“

“Nice clean store with good space for customers and great parking. Service was excellent BUT please don’t do staff appraisals next to paying customers, it was. Avery uncomfortable experience and we left as soon as we consumed the food. To be clear, staff and manager were friendly but just very inappropriate to do this LOUDLY right next us.“

“I occasionally go to this Starbucks and it’s always great service, this morning I ordered ahead for pick up and when I walked in all the staff was super friendly and said good morning! When I got to work I saw that they had written “slay diva” on my cup and honestly it made my day! Thank you!“

“I come here all the time and absolutley love the service. They corrected my order when running late which I had ordered from another sister store up the street at no charge. Thank you! And the gentleman at the window who adds character to the microphone while the screen isn't working thankvyou for your service. (Sorry I forgot the names)“

“We appreciate that this neighborhood Starbucks regularly opens on time, that staff is courteous and pleasant, and that portions are generous. Some of the negative comments left by others seem to be endemic to the Starbucks experience rather than this store in particular. Constructive suggestion: I’d recommend the rethinking of seating to allow for one or two 4-seat tables that are not exclusively reserved for persons with disabilities. Although we tend to drink coffee with a posse, the seating issue wasn’t enough for me to drop this down a star, though I would welcome feedback about any imminent management plans to tweak the seating!“

“It's a super clean place with people on their laptops at every table. Orders get out relatively quickly despite long lines (you'll wait ten minutes tops from line to drink-in-hand). The only downside is this place doesn't accept Starbucks rewards points for free drinks, etc., hence the four instead of five star rating.“

“Hands down the best location. All the employees are so kind and welcoming. They always make my daughter feel special and remember my husband's favorite drink. Our drinks are always made to the absolutely highest quality. April and the team there are lovely.“

“I love this Starbucks. The staff are always so friendly. I have been going through a rough time, and I noticed on my cup the barista wrote "you rock". You have no idea how much that means to me. I am so glad to have this Starbucks in my community. Thank you 💗“

“Great. . . Location.... Love that they have lots of options for cups :) !!!!Good, fast, Friendly, service ! I'd definitely get a drink here again at this location while I shop around Target with my husband and children:)I love that they have lots of cup options! I always grab a drink here while I shop around Target ? . The staff is always fast and friendly :):) I do wish though, that they still had the lemon bread / cake slices like they used to. Maybe as the pandemic slows down; they'll bring back more of their menu items. :)“

“It was really great the food was hot and I enjoyed it it was real meat thank you Starbucks

Parking: There was plenty of parking there and I loved it cuz my car got

Kid-friendliness: I liked it because they had young teenagers working showing them the ropes and kids were in there and they you know we played for it happy thank you“

“The only issues I have had going through the drive thru is that sometimes they do not get special requests correct (switch in water for lemonade). Today, I went inside for the first time. It was extremely busy (expected). What I didn't expect was for the group in front of me not to have their order after 15 minutes of waiting. I had to walk out after paying to make it to work on time. I guess doing mobile orders is more important than filling orders of people actually physically there because that never dropped below 5 finished orders. SMH.“

“The two gentlemen working 11/12/21 (Josh and someone that I didn’t catch a name) were EXCELLENT. Josh helped me pick a great drink and the other gentlemen made it so yummy! That’s for being so nice to someone who doesn’t usually drink coffee.“