$$ • Coffee, Tea, Coffee Shops

1394 Mt Hope Ave, Rochester
(585) 271-7330


Take-Out/Delivery Options


Reviews for Starbucks

Busy location. I think if you pre-order it's 5 stars. Customers are walking in grabbing their orders 30 seconds their out. At least 5 employees working. If you walk in to order (I was one of two customers) the wait is at least 10 min. I had to ask for my small coffee. No one bothered to ask if I wanted cream. Then the barista is almost annoyed that I ask for cream because I touched my cup. My egg wrap, there just seemed so much confusion where my sandwich is. I generally full review
This was my first time going to the mt hope location and the experience was horrible so ended up leaving and going to Tim Hortons. You guys don't have an entrance sign so it was confusing as to how to get to the drive thru and The drive thru is set up to where people that have already been served can't get out because the people waiting in line that haven't been served yet block them in so I was being beeped at because of how it's set up So I had to end up parking and going full review

Employees are rude. I order the same drink at other Starbucks I go to all the time. At this store, my drink was made wrong (missing sweet cream which is only behind the counter) so I asked the employee if they could just add some cream into the drink and immediately got attitude. I didn’t ask for a new drink, I wasn’t rude, I just told them it’s supposed to have cream. I’m glad I don’t have to come back to this Starbucks location.

More Reviews(110)


Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5:30AM - 11PM
Sunday 5:30AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.