$ • Donuts

1500 Mt Hope Ave, Rochester
(585) 242-9410


Take-Out/Delivery Options


Reviews for Dunkin' Donuts

Dunkin is the best! They’re polite, good prices/good quality, when they make a mistake they go out of their way to fix it, they’re not maskholes, & they’ve showed me that customer service does still exist. Thank you to Dunkin for caring about your customers!

The DD at Mount Hope/College town area is just average. The coffee was good tasting, hot and delivered by a friendly worker. But the location is understaffed, cramped, and filthy. The floor looked like it hadn't been cleaned in days. The mop was very close to the food prep area, and it smelled unpleasant. Many violations would be noted if inspected at that moment. I felt sorry for the cashier who was the only employee in sight at 4pm in the afternoon. She was doing her...read full review

The quality of the products has gone down. However worse than that is the terrible customer service. The people you hire are rude, incompetent not capable. There was a time people took pride in their work and had work ethic. Not any more. I have been so disappointed in the Dunkin located on Seneca Turnpike, New Hartford, NY that I may never go to another Dunkin in any location.

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Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 6AM - 7PM
Sunday 6AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.