$ • Donuts

1500 Mt Hope Ave, Rochester
(585) 242-9410


Take-Out/Delivery Options


Reviews for Dunkin' Donuts

Last two times i went to the michigan street location, its been extremely slow, managers walking around plain clothing and outside jackets behind the counter, floors dirty, multiple wrong drinks orders sitting and going to waste on the counters, very slow and rude customer service from employees, out of supplies and charge me for the wrong order. Never again!

Walked in at 2pm on a 8/20 and thought the place was closed! They had 8 total donuts, didn't get greeted for about 4 minutes and then when I was greeted I was asked "you getting coffee?" Couple of what looked to be hickies on this girls neck. Then when I ordered my 2 coffee and paid with cash, her reply after closing the drawer was sorry I don't have change to give you back. Rather then argue I just had to get out of their. Maybe Dunkin was having a bad day IDK.

So due to the location parking here is very competitive. There are spots that could be considered for those with disabilities but there's no guarantee that they'll be free. I was finally able to give the beyond meat breakfast sandwich a try. For vegans: please note you'll have to remove the cheese and egg. They did confirm with another patron that the beyond meat sausage is NOT cooked with the meat. It's cooked separately. The staff are also friendly and have a calming atmosphere.

More Reviews(83)


Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 6AM - 7PM
Sunday 6AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.