$$ ÔÇó Coffee, Tea, Coffee Shops

2110 Chili Ave, Rochester
(585) 426-2290


Take-Out/Delivery Options


Reviews for Starbucks

IÔÇÖve tried this Starbucks location several time and every time something is wrong with the order . The last straw was buying two Soy Carmel ribbons crunch. My daughter drink taste like ice and Carmel . My drink tasted like old ice coffee . I have Starbucks at least once a week and will go out my way to never go back here again. Also not to mention the crazy wait time once you get to the window..

The service here is unacceptable. Customer service and order accuracy are irrelevant aspects of the experience being provided. I used to use this location daily. In the recent weeks/months the quality has disappeared. I spoke with the manager Amy this morning after another unacceptable experience. She was polite and cheerful but unwilling to acknowledge the level of irritation created by this storeÔÇÖs performance. I received an apology and the opportunity to return and wait full review
Attention! Starbucks Westgate Plaza has not updated their website to relay they are closed. -All the other Starbucks in the area are listed as closed, but the Westgate Plaza was still listed as being open. I usually don't go to this location unless I am in that vicinity, but I drove there today April 18th, 2020, in the afternoon for a cup of dark roast coffee. There were no line of cars so I was suspicious. When I drove up to order, no one answered. Then when I came upon the full review

More Reviews(93)


Monday 5:30AM - 9PM
Tuesday 5:30AM - 9PM
Wednesday 5:30AM - 9PM
Thursday 5:30AM - 9PM
Friday 5:30AM - 9PM
Saturday 6AM - 9PM
Sunday 6AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.