Tim Hortons

$ • Coffee, Espresso, Breakfast, Brunch, Lunch, Tea

2311 Chili Ave, Gates
(585) 426-3075


Take-Out/Delivery Options


Reviews for Tim Hortons

Went through Tim Hortons drive through on Dec. 31st at 2:57pm 2019 at the Gates NY location on Chili Ave. Not sure who was on the other end of the speaker but she stated with attitude that she has turned off the grill and is no longer serving food for the day. I responded with “the sign says you close at 5pm why would you turn your grill off 2hrs before you close?” She then yells back and I quote “It doesn’t matter when I turned off the grill you ain’t getting any food.”...read full review

The manager is great but the staff is rude. I waited 10 mins for 2 drinks.. And when I pay $4 for a drink it should be a full cup. I have had issues here with several different employees. I won't be back any more after my visit today, the girl was so rude and nasty.. If that's the service I get I'll spend my money where I am not treated that way..

Usually a big fan of timmies. Today i ordered a double cream iced coffee. There was too much cream for my taste (i think there was more milk than coffee) so I let them know politely and they remade it with hesitation. The new drink looked exactly the same. We pulled around and went inside and mentioned the drink wasn't any less creamy. They insisted that this was a double cream and remade it again to prove their point. The 3rd drink wasn't any less creamy than the first two. I...read full review

More Reviews(56)


Monday 5AM - 7PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 5AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.