Panera Bread

$$ •

1501 Howard Rd, Rochester
(585) 426-4020


Take-Out/Delivery Options


Reviews for Panera Bread

Ordered food online. It never showed up. Manager was nice enough but refused to accept that it was the restaurant’s responsibility because they deliver through grubhub. Yeah but I didn’t order with grubhub, I ordered with Panera and they fell through. All they did was refund my money, and told me I could try to place the order again and “see what happens”...did not offer to do anything extra for the inconvenience.

I've done curbside quite a bit lately due to covid. Didn't have any issues until yesterday. I ordered 2 sandwiches. I didn't look in the bag before I left and I ended up getting a different order. It had the correct name on the outside so I didn't think I needed to check. Went back they took the food back and gave me the correct order along with a cookie. You would think they would let me keep the wrong order since I had to come back or offered delivery. Now I'm full review

I'm not sure I've ever had any problem in a Panera bread. They are pretty consistent regardless of which location you go to. This time, I just popped in for a bagel and a cuppa coffee. Of course I also got some sort of egg soufflé because it looked delicious in the window. It was indeed very tasty. They have a new coffee club starting that I would totally join if they had a drive-through, which they don't.

More Reviews(94)


Monday 7AM - 9PM
Tuesday 7AM - 9PM
Wednesday 7AM - 9PM
Thursday 7AM - 9PM
Friday 8AM - 9PM
Saturday 8AM - 9PM
Sunday 8AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.