Subway in Rochester

“There portion sizes are extremely small . I order double protein every time and it seems like a regular portion. My boyfriend gets regular protein because he doesn’t wanna pay extra when there not gonna put double on anyways. And his always comes as literally a bread sandwich. But they always get the food done fast and never miss anything in my order. If you want any meat at all you have to get double and even then it’s a very small amount“

“Phenomenal customer experience. The bar is so low these days especially with quick service but Christina and Sierra WERE ABSOLUTELY AMAZING! They went so above and beyond that it made me jump onto Google just to review. 10/10 ima be a regular here“

“First time in this particular Subway. Greeted as I walked in, served within 1 min of my arrival, and the customer service was OUTSTANDING! Very friendly, courteous, and patient while I was thinking of exactly what I wanted to order! Actually walked out the door and said to myself, “why can’t all Subway’s be this cheerful, friendly and courteous!”
I think I just found MY NEW SUBWAY!! To the Mgmnt and staff, thank-you, it was a GREAT first visit of which I know will be many. Definitely 5* on this visit!!“

“I have been coming to this location for years and never once did I want to run home a leave a review. The young lady Di'Ranna (I hope I spelled that correctly) working the night shift at around 8pm tonight delivered the best customer service I have ever received at any Subway location to date. She was quick, friendly, and extremely attentive to each customers needs. It's unfortunate to say but great customer service is becoming less and less common...however, this experience was extremely pleasant! Thank you!“

“It has been a long time since I've come into Subway. But I needed to make a quick stop before leaving town. I have to mention a very polite young man named Quran who was able to help decide between sandwiches and it was so good! The service made my stop that much better and he made my sandwich very well, even with me being a picky eater. Thank you!“

“Best Subway sub I’ve ever had in my whole life, and I worked at a Subway myself for a few years in college. The girl working tonight (9/30 around 5:30pm) has a great vibe and personality, maybe her customer service made it taste better?! I really think it was something structurally she did, she followed the sandwich artist stuff really well and I will 100% be back to this location specifically from now on.“

“Extraordinary service ? Ana was Extraordinary! I will definitely return to this Subway location. She provided exceptional care and service that I have received at and "restaurant " in Rochester NY since I moved to Rochester three years ago!

Kid-friendliness: We were three adults and four children. Ana was the only person working at that Subway at 1PM on Sunday afternoon. She is pleasant, efficient, and ensured we were served quality food and enjoyed our visit. We were blessed to have met Ana!“

“We got coupons in the mail & started to go here. The lady that made our subs 12/2022 was very friendly & outgoing. The subs were excellent. We used to go to Wegmans for subs, but their prices got too high. With the coupons at Subway, it’s a better deal for us.“

“Jessica is awesome and friendly! Subway is always a go-to when I'm hungry ya can't beat the price, and quality PLUS fresh baked bread which BTW she was making as I came in -- smelled as delicious and it tastes! Thanks Dewey Ave Subway!“