Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 12 Ballston Ave, Saratoga Springs, New York, 12866, US
Telephone: (518) 290-2385
Price range: $
Rating: 2.6

$ • Mexican

Hours:
12 Ballston Ave, Saratoga Springs
(518) 290-2385

About Chipotle Mexican Grill

Chipotle Mexican Grill provides a fast food experience with great menu options and important nutrition information easy to find. The food is good enough for fast food and can be solid and great, tasting exactly the way one would expect. Specific meals like a burrito, bowl, or the new chimichurri are noted. Portion sizes for bowls are sometimes filled completely, not light, and can be fulfilling and not underwhelming. However, experiences vary, with some reports of small portions with little cheese, sour cream, or rice.

Ordering is available via an app for carryout or pickup to avoid waiting, though orders can sometimes run behind when the restaurant is packed with customers. Some locations lack a drive-thru, requiring customers to go inside. Staff are frequently described as welcoming, friendly, courteous, smiley, informative, fast, and efficient. They are communicative with waiting customers and work really hard. Management is noted to be extremely apologetic and willing to make things right by addressing concerns and comping meals when necessary.

The atmosphere is often nice, clean, bright, and more spacious than other locations. The experience of getting a burrito can be enchanting. While service and food are often great, leading customers to return, consistency can vary by visit and location.