McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
501 Bay St, Staten Island
(718) 273-6688

About McDonald's

McDonald's is a restaurant that can be hit or miss. Some customers have experienced mistakes with their orders, such as receiving only one sandwich when ordering two or receiving the wrong sandwich altogether. Additionally, the restaurant has a unique system for handling Uber Eats orders, which can be frustrating for customers and staff alike. On the other hand, the full breakfast meal is a great staple, with eggs, sausage, and biscuit cooked to perfection. The staff is generally kind and helpful, and the restaurant is clean. The manager has a great relationship with staff, creating a friendly atmosphere where everyone is smiling and no one is nasty. However, the restaurant often faces issues with being understaffed, leading to long wait times, and the new kiosk policy is inconvenient, requiring customers to order online, then line up again to pay instead of ordering at the counter. The location has good people working there, but the corporate office needs to fix the lack of air conditioning, especially during +100 degrees weather, as staff and customers are suffering from the heat. Overall, McDonald's can be a good place to grab a meal, but it has some issues that need attention.

Customers' Favorites

McDonald's Reviews

2.8
284 ratings
Restaurantji Rating
5
29%
4
12%
3
11%
2
7%
1
41%
Food
3.5
Atmosphere
2.9
Service
2.9

Share your opinion about McDonald's

Restaurantji Rating

You’re crew members look like they are slaves And food was very cold the only person was the cashier young lady smiling bad crew members

The young lady at the cashier I believe her name goes by rosie I heard from the other crew members always smiling when taking peoples orders very understanding and very well spoken The crew members say a lot of disrespectful things to eat up I very skinny girl told a boy to shut up very lord Also the crew members look very uncomfortable very hot food was very good today hot fries and they need to continue to do better

Don't come here. This place is horrible and not organized. They have you waiting over an hour to receive and take your order. The manager doesnt know what they are doing. PLEASE STAY AWAY. IF I COULD GIVE THEM ZERO STARS I WOULD. I'VE BE WAITING FOR 25 MINUTES AND NO TOOK MY ORDER. I'M OUT. YOU LOST MY BUSINESSES

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Hours

Monday 6AM - 1AM
Tuesday 6AM - 1AM
Wednesday 6AM - 1AM
Thursday 6AM - 12AM
Friday Open 24 hours
Saturday Open 24 hours
Sunday 4AM - 1AM
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