Shake Shack Staten Island Mall - New Springville

$ • Burgers, Fast Food

Menu Order Online

About Shake Shack

Shake Shack Staten Island Mall - New Springville offers a welcoming dining experience with friendly staff and a variety of menu options. Customers praise the helpful service, including staff members who assisted with issues and ensured a positive experience. The restaurant provides ample vegetarian, vegan, and gluten-free choices, catering to diverse dietary needs. Parking is easily accessible, with multiple lots nearby. The vibrant atmosphere, complete with engaging basketball highlights, creates an entertaining ambiance. The food consistently impresses with fresh, flavorful, and high-quality offerings. Juicy burgers, like the double shack burger, come perfectly cooked and paired with soft yet sturdy potato buns. The crinkle-cut fries are crispy and well-seasoned, especially when topped with cheese. Shakes are thick, creamy, and full of flavor, making them a favorite among customers. This location also serves beer and wine, adding to the experience. While the service is quick and efficient, some feedback highlights the need for improved restroom cleanliness. The restaurant is a preferred choice for families, offering a quieter environment compared to the nearby food court. Overall, Shake Shack Staten Island Mall - New Springville remains a popular destination that delivers satisfying meals and exceptional customer service.