Shake Shack Staten Island Mall - New Springville
$ • Burgers, Fast FoodAbout Shake Shack
Customers' Favorites
Double Shack Burger and Fries with Cheeseburger
Korean Style Fried Chicken Sandwich
Truffle Burger and Small Fries
Spicy Cheese Fries with Ranch
Shackburger Box - 12 Servings
Double Smokeshack and Fries
Hot Dog Fries and Shake
Bacon Cheeseburger
Bacon Cheese Fries
Shack White Can
Shake Shack Reviews
308 ratings
Share your opinion about Shake Shack Staten Island Mall - New Springville
Delicious Hamburgers Good food
I enjoy the variety of their menu. I tried the limited-time West Coast Chicken sandwich, and loved it! I usually get a double bacon cheeseburger. Fries taste great. I wanted to try a new drink but was disappointed that the cherry limeade was mostly seltzer-y. Little flavor. Manager promptly offered ANY drink to me and I got the tiramasu shake as a replacement and she apologized warmly.
Clean except nearly all napkins were slightly damp beside the condiment / soda machine area....read full review
Clean except nearly all napkins were slightly damp beside the condiment / soda machine area....read full review
Great service there, employees are wonderful. Food quality is amazing as well
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 10PM |
Shake Shack Staten Island Mall - New Springville offers a welcoming dining experience with friendly staff and a variety of menu options. Customers praise the helpful service, including staff members who assisted with issues and ensured a positive experience. The restaurant provides ample vegetarian, vegan, and gluten-free choices, catering to diverse dietary needs. Parking is easily accessible, with multiple lots nearby. The vibrant atmosphere, complete with engaging basketball highlights, creates an entertaining ambiance. The food consistently impresses with fresh, flavorful, and high-quality offerings. Juicy burgers, like the double shack burger and the double bacon cheeseburger, come perfectly cooked and paired with soft yet sturdy potato buns. The limited-time West Coast Chicken sandwich is a favorite. The crinkle-cut fries are crispy and well-seasoned, especially when topped with cheese. Shakes are thick, creamy, and full of flavor, making them a favorite among customers. This location also serves beer and wine, adding to the experience. While the service is quick and efficient, some feedback highlights the need for improved restroom cleanliness and notes that napkins can be damp. The restaurant is a preferred choice for families, offering a quieter environment compared to the nearby food court. Overall, Shake Shack Staten Island Mall - New Springville remains a popular destination that delivers satisfying meals and exceptional customer service.