McDonald's

Name: McDonald's
Address: 2442 Erie Blvd E, Syracuse, New York, 13224, US
Telephone: (315) 446-0488
Price range: $
Rating: 2.1

$ • Fast Food, Burgers, Coffee Shops

Hours:
2442 Erie Blvd E, Syracuse
(315) 446-0488

Menu Order Online

About McDonald's

McDonald's offers a range of experiences for its customers. The drive-thru can be busy, but the restaurant is wheelchair accessible with closer parking for wheelchair users. Food quality varies; some customers receive meals that exceed expectations, such as a perfectly cooked breakfast with extra eggs and delicious hash browns. However, customer service can be inconsistent. While some employees provide excellent service, others may lack basic manners and knowledge of their products. The dining area could also be cleaner. Despite these issues, the food is generally good, and the restaurant offers survey rewards for customer feedback. It is a normal Big Box burger joint, but if in a rush, other fast food options like BK or Wendy’s might be quicker. For those with more time, visiting Five Guys for a burger is recommended. Customers have noted that staff are very nice and patient, even when technical issues like app freezes occur, with staff calling HQ to find solutions without making customers feel at fault. Although waiting times may be longer, the food is hot and fresh. The entrance to the restaurant is not locked, providing customers the option to choose between drive-thru or inside dining. Wheelchair accessibility is available via ramps, making it easier for those using a cane or wheelchair.