Shake Shack Ridge Hill
$ • BurgersAbout Shake Shack Ridge Hill
Customers' Favorites
Chicken Bites Box – 12 Servings
Shackburger Fries and Shakes
Avocado Bacon Burger
Bacon Cheese Fries
Shack Stack
Hamburger
Shake Shack Ridge Hill Reviews
32 ratings
Share your opinion about Shake Shack Ridge Hill
Pretty rough experience, went in to wash my hands first and a toilet had overflowed and the floor was covered in water. Then it took 20 mins of waiting and then going up and asking to get 2 portions of fries.
Extremely kind staff and clean eating area. Well equipped all gender restrooms that made traveling with my children quick and painless. All around amazing experience
The customer service was excellent! I would literally go there just before the experience of talking with the staff. Whoever the team was that was on around 8:30 on July 11th 2026, it needs to be commended for excellent customer service because that's rare that you see that these days.
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Shake Shack Ridge Hill offers a welcoming and clean environment with friendly staff who provide attentive service. The manager and staff, including individuals like Jorge, go above and beyond to ensure a positive experience, making customers feel cared for and valued. The food is cooked and heated to perfection, with favorites like the avocado bacon burger served with fries. The shakes are rich and tasty, especially the strawberry shake, which is even better when requested malted. The store maintains a high standard of cleanliness, and the prices are reasonable. While the menu is good, some customers wish for more side options like Brussels sprouts or green beans. Overall, Shake Shack Ridge Hill delivers delicious food, excellent service, and a very welcoming vibe.