Dunkin'
$ • Coffee Shops, Donuts
Hours:
1286 Shanafelt Ave, Akron
(330) 818-6334
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Went there on 5/22/25 10 am. Drive thru claimed they had no donuts, no hash browns, no munchkins etc etc. this was after I placed my order and went to pick up window.
just don’t work at shanafelt the manager taylor leathers is lazy and chooses favorites. she will apply rules to the people she
doesn’t seem to like but the other girls she says nothing to. she plays her manager role like she’s in highschool and gets off on bossing people she’s jealous of. don’t work there if you want to be slandered and written up all the time and singled out. i have NEVER been wrote up or in trouble at any other work place. she made it very clear...read full review
Thanks Dunkin’ Donuts!! This was supposed to be a medium....about half full!!!!
Ratings
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 6AM - 9PM |
| Sunday | 6AM - 9PM |
Dunkin' offers a cozy and cute vibe with quick service. The staff is friendly, especially Ashley and Alyssa, who are always smiling and make the experience pleasant. However, some team members could improve their customer service skills, as a few have been described as rude. Despite occasional issues like missing icing on donuts or cold wraps, the overall experience remains positive. Customers appreciate that the team consistently delivers good quality, and if mistakes happen, they are corrected promptly. The outdoor area might need some attention, but the drive-through staff is welcoming. For many, this location is the best Dunkin', with a helpful manager and a hardworking crew. Delivery drivers also find it easy to navigate, especially when customers show appreciation with tips.