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“I wish I could give this place 80 stars. Beth(Manager) and the entire staff were very friendly, knowledgeable, patient & Quick. My food got to me before I could grab drinks and sit down. Beth especially was excellent and welcoming. The food was so good I ordered one for the road. This was the ultimate Five Guys Experience. The Food was incredible. 80/10“
“Shout-out to Ben at Five Guys, who delivered genuinely five-star customer service today.
Five Guys recently switched from serving fries in cups to using paper bags, and it caused some confusion about portion sizes. Ben immediately stepped in, listened, and rectified the issue right away without any hesitation or attitude. He was calm, professional, and made sure everything was handled fairly and correctly.
I really appreciate how he turned a potentially frustrating moment into a great experience. Ben is exactly the kind of employee you hope to run into. Five Guys is lucky to have him.“