“My boyfriend and I stopped by Starbucks after shopping at Kroger. As we were heading over, a Kroger employee was yelling very loudly at her coworkers and using curse words. It caught the attention of many shoppers, and several people seemed startled and uncomfortable by the situation.
When we got to Starbucks, Abby took the time to check on us and make sure we were okay, which we really appreciated. Even though the situation wasn’t related to her, her kindness and concern did not go unnoticed.
Abby was incredibly friendly, provided excellent customer service, and made our drinks perfectly. Her professionalism and positive attitude stood out, and we will definitely be back and hope to see her again!“
“Starbucks in Centerville is my home away from home. I have spent years getting to know the staff and regular customers. I am saddened by some of the negative reviews. This is not my experience. I see the kindness in the staff on a daily basis. I watch as they go above and beyond to make a child smile, to encourage the customer who is having a bad day, to bring joy. The people make the difference and this location has some amazing people! Nothing is perfect, but this store cares and it shows. If you want to go somewhere with smiles, laughter and joy, a place where they will learn your name and make you smile - this is the place for you“