“I hate to write this review and rate the service a 4 however there is one particular employee that for some reason does not give me the level of service that I’ve witnessed him give other patrons. I frequent this location often before work. I tried to chalk it up as it being his personality but after today I just left feeling that there is maybe someone that he has preconceived of me based on appearance. I have tried greeting him with a friendly hello when he’s at the register and he legit doesn’t say it back just says “what can I help you with”. No hello back no hello how are you and again…I have witnessed that he does this with other patrons. Additionally, this morning I had a gift card to use. I scan the gift card that has $10 on it. My order was $12. The first attempt the gift card doesn’t take the $10 off but he proceeds to total my order and it wasn’t until I went to pay the difference that i realized it didn’t take it off. I let him know the $10 didn’t reflect my balance. He says “yea it didn’t take it off”. Okay….i then ask if I can try it again. We go to try it again…does the same thing. At the point he says “Yea it doesn’t look like it’s taking it off”. He doesn’t offer a solution, he just stands there looking at me. It wasn’t until the manager (Who is always nice and friendly and greets me when I walk in and knows my order from memory which is impressive and very well appreciated) who recognizes there’s and issue and comes over to help. He takes my phone, manually puts my gift card # in and boom it was fixed. I contemplated on this review but ultimately decided to go through with it because that’s just how off putting this particular worker is and I’m not quite sure what it is about me in particular that doesn’t deserve to receive the same service I’ve repeatedly seen him give to other people. And I’m only writing this because I’ve already left the establishment and it’s heavy on my heart which isn’t a great feeling as that interaction is typically my first of the day.“
“Drinks are always great and if there is a problem they have always fixed it. They get to know you and recognize you when arriving. One of their associates started writing tea facts on my ice tea cup which is the coolest ever. Always clean and comfortable. I have many choices close to me and it is always Mad River I choose.“
“This is a really nice Starbucks inside of Target. They always have a great collection of cups and mugs for the cup hunters out there. Their staff is extremely friendly too.I recently tried a new drink that has been getting mixed reviews, and the barista made sure that I liked it. When I was kind of "meh" about it, she added some additional flavors and it made it much better!My only complaint, is that they haven't gotten hip to the online/app ordering yet. Otherwise, this is a really nice location!“
“Love the Starbucks they always make it right if they get it wrong, which is rare but happens on occasion SAHVANA is especially awesome. She did a great job. Super sweet. Took care of the problem. Turned it into a positive. Can’t say enough about the Starbucks. Just to our whole or whatever“
“Starbucks baristas are typically top notch but the ones in harrahs gulf coast are beyond that not only friendly but make incredible drinks my only complaint is that they close at 2 I was pretty upset when I was ready for my second peppermint “
“I don't know either of the girls names that was working yesterday but I had the most wonderful experience at a Starbucks have ever been to and I'm a huge fan of Starbucks I go to the Starbucks in oakwood Englewood and Brown Street a lot. I was very pleased with my service yesterday with the two young girls that was working I just wish I would have paid attention to their names they were so helpful because the pumpkin cold brew that I usually get I was trying to decide on whether to get that or something else and they gave me samples of drinks and then explain to me what all the drinks had in them they both were very friendly I did get the shake and expresso pumpkin and I could not ask for a better flavored tasty drink I will say I think the large needs to be a bigger cup. But the girls did a fabulous job thanks girls keep up the good work!“
“I stopped in for a drink and left with a new favorite! Adriana was so helpful, suggested something new, and made me feel comfortable trying it. The drink was wonderful, but her kindness is what made the visit stand out. Five stars for Starbucks—and an extra shot of appreciation for Adriana!“
“The restroom was clean, the baristas were friendly, my drink was made exactly to my specifications, and my pastry was fresh. It was very busy (I went around noon), but still a pleasant place to catch up on my work. The only mildly annoying thing about my experience was getting in and out of the parking lot. I would return.“
“Great customer service. The wait was not long. Hand hygienes was performed by the staff who made my order that day. A big plus to not have to ask to clean hands or equipement after using on someone's else beverage. Work area clean and uncluttered. Presentation of food was clean and easy to see the signs. The ratio of ice to my beverage was spot on. I enjoyed my visit on this day at this location. The two ladies were great.“