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“This appears to be the cleanest restaurant I’ve ever been in. Drink station, counter, tables, floors, bathrooms were spotless. Kudos to management and staff! Service was great with a smile. Food was as expected for a Burger King. I didn’t care for the ham croissant so can’t recommend that but otherwise. Great first experience at this Burger King.“
“Wish we could give negative scores!
The drive-thru was your average normal drive-thru, except for the people working it!
I guess it's on me for having 2 orders! Very simple
#1 3 burgers, 1 fry, 2 desserts.#2 chx fingers, Jr. Burger, mozzarella stx, pie. They rang up the order behind us on my credit card, thankfully I caught it. Both orders were Wong, even after the Manger took over.
If you use this store, 🙏 before going and triple check your order.“
“Drove from Lexington to Cincinnati for RN Contractor work. This is hands down the most outstanding customer service I’ve ever had at a Burger King. I won’t eat any other fast food; the flame broiled burgers made your way really rule, snd are so very delicious!
I had the big fish combo for the first time and it was just amazing! I also always enjoy being able to sub French fries for onion rings for no extra charge. This is a BK hidden secret, they are truly delicious. An amazing meal was had
Jason, the GM, made me feel like I was from right there in the neighbourhood, what a genuinely friendly and compassionate person! And truly a team player type of manager! Just jumps in and helps out all.
X5 stars 🌟 will tell everyone I know it’s great“
“You gotta use a sliding scale with fast food. If ya do that, they are more consistent and cleaner than McDonalds and Wendy’s. This store was immaculately clean, the food came out quickly and the staff was courteous. Not sure what more you’d want from fast food.“
“It's 95 degrees out here and I want to make a shout out to Kennedy, a nice young man working at Burger King. I ordered a medium coke and a large onion rings, both were delicious. Because it was so hot I also asked for a big cup of ice. He had no attitude, and didn't even charge me for the ice. It's a small gesture, but it's also a very kind gesture that made this hot day a bit more bearable.“
“Been coming to this location for years. I must say the food is always made fresh and staff always keeps it moving and makes attempts to stay professional and friendly. I always feel burger king is my safest bet in the area when it comes to fast food because they rarely make mistakes with my orders at this location.“
“I just went through the drive thru around 11 pm on a Monday. There was a group of teenagers in the car ahead of me. The manager ran an order outside that had been waiting, and the teenagers all started hollering. Then they pulled up to the window. One got out of the car and popped up in the window when the manager returned. They did this just to scare her, acting like she was taking too long because they had to wait like three minutes. We figured this out pretty quickly. Courtney is who was helping us. She said it was her first night as a manager and it was clear that those teens got to her for a second. But she pulled herself together so quickly, and even threw in a free fry for our “wait” (it really wasn’t even a wait… I DoorDash, I can say that. It was a normal paced drive thru, with a car full of impatient teens). I just admire the grace she handled that situation with and how she got right back to it despite being given a ridiculously hard time for no reason other than the entitlement a car full of teenagers at 11 pm during summer break have. I’ve always been impressed with this location, but I felt tonight was above and beyond given the circumstances!“
“The guy who helped me was awesome! I didn't catch his name but he has a bunch of tattoos. I forgot to give him my code from the app before I ordered and he was very patient, making sure my rewards points were used. Having worked in fast food, I know how frustrating that can be as an employee! Give this man a raise!!!“
“I wish I could give them 10 stars. EVERYTHING was fresh and the manager was so calm and kept the crew calm even though they were back up with orders. I will be coming back since I know that I can order everything FRESH 👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽!!!“
“What do I say about this store? It's THE BEST! The Burger King on Glenway in West Price Hill is literally on the corner of my street (Ferguson). But I drive all the way up to this location because of their beautiful greeting, exceptional customer service, FRESH garden on the sandwiches, and the fact that they use common courtesy by saying please, thank you, and have a great day is EVERYTHING. Opposed to what's your order and a whole attitude at a different location. Keep up the great work!“