Starbucks Coffee Company
$ • Coffee Shops
Hours:
816 Eastgate N Dr, Cincinnati
(513) 609-3631
About Starbucks
Customers' Favorites
Starbucks Reviews
I live over a hour and 15 mins away but work in Eastgate I pass 2 different startbucks to come to Eastgate specifically. Gemma is my Absolute Favorite She is So Peppy and loves to have a conversation with me even if it’s a short one. I don’t know the guys real name but his apron says Cake. He is Amazing! Love his Personality . Well actually they are Very Extremely Nice. I’ve Traveled all over the US and Eastgate is My Absolute Favorite. They Make my Drink Perfect each...read full review
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company has mixed reviews. Many customers appreciate the fast and attentive service from the morning crew, describing them as attentive, quick, and friendly. However, experiences during the evening hours are often less positive, with reports of incorrect orders, long waits, and early closures. Some customers have faced significant issues with order accuracy, such as receiving drinks made with the wrong ingredients or meals like oatmeal being uncooked or too liquidy. There are also complaints about poor communication and rude looks when mistakes are pointed out. Delivery and pickup orders sometimes result in long wait times, with customers being told items are out of stock only after waiting a long period. Additionally, some customers have noticed trash bags and broken equipment left outside the back door for hours, affecting the overall environment. Despite these issues, a few reviews mention friendly staff and a clean store, especially in the mornings. Overall, while the store is appreciated for its quick service at times and friendly staff during certain shifts, many customers express frustration with slow service, order errors, and poor handling of problems. This variety of experiences suggests that service quality can vary significantly depending on the time and staff working.