“The location on Galbraith is where I always order from for me and my family and tonight there was a mixed up with our order and the new manager that just recently took over literally went over and beyond to make sure our mix up was corrected. I can honestly say this was that best customer service I have ever experienced!! You guys definitely still have us as customers!!:)“
“Today was me second visit. The first time I went to the location in Springdale, OH. The place was small and seemed a little run down, but we are there because we weren't close to home. Waited for a while but the food was really good. Garlic parmesan wings are great, and so is the Louisiana dry rub. This time I got the garlic parmesan chicken sandwich. It was also really good. Only problem was I placed a mobile order for pickup at 5 PM. We got there shortly before that time and gave my name. After about five minutes I was told they just dropped my fries so it would only be a few minutes. Our food came about ten minutes later. Normally not a problem but we ordered earlier to try to plan for delays as we had a commitment at 5:45. We ended up being late for it. They also didn't give us an order of celery sticks we ordered for one dish instead of fries. Food was good, though.“
“This place is good now. I think they had a new management change because a couple months prior, they were always backed up like crazy. If you placed an online order, you could easily wait an hour for your food even if you got an alert saying it was ready for pickup. And the food was questionable to say the least. Always had my wings cooked extra because almost every time, a wing would be pretty much raw. And the staff was extremely rude.Now, it’s totally different. Food gets cooked and ready on time, the place is clean, seems better managed, and there’s new people. And most importantly, the food is great now. The wings are cooked perfectly and taste amazing.“
“Previous review by Kathy Jones was not me had never been until some weeks ago common name I enjoyed and had a good customer service experience store was clean and enjoyed music I also like the fact that food is prepared to order a d they had no problem giving me all “
“My boyfriend and I came and loved it. The cashiers were SO friendly, and one even came to check on us while eating! The ranch is (obviously) so good and my boyfriend who is the pickiest eater in the world loved it, which tells you a lot. It was super clean in there, food was fresh and quick. Our new fav spot!“