Burger King in Cleveland

“Honestly I don’t even like going to places any more because customer service is at a all time low but here it’s Great!! Dee because I can’t spell her real name, is amazing they give fast and reliable service thank you guys fr keep it up don’t let mean rude customers change you!!“

“Placed a mobile order, was nervous it would be cold when I got there, but I think they actually waited until I got to the speaker. The lady working the drive through was so polite. I had a question and she was able to answer no problem. All of the food was hot and fresh. Would definitely go back to this location.“

“Sandy and her crew is my savior every night. I know I ran her time clock her telling her how I love her. Food is always fresh service is always prompt and phenomenal. I love this location. Please give her a raise. If it wasn’t for the consistent service this location provides me I wouldn’t eat Burger King. Love you sandy🫶🏾🫶🏾🫶🏾🫶🏾“

“This location was excellent not sure of the young lady's name yesterday 9-1-25 that took my daughter's order in the drive thru but she was amazing the kids had the best experience here considering we stopped at Lee and Havard location first that lady was rude the location was filthy also so coming here and getting the treatment we got was amazing“

“So guys, you know, I’m about to tell you the truth about these Burger King OK you know when you’re going to Burger King you gotta make sure you ask for your food freshly cooked so that way you’ll be hot. That’s everybody knows that but when you go to a fast food restaurant , you might not experience great customer service I have been to the one on Clark and the one on Madison and those two they had awesome people. Taking care of me. There was a Skyler who is at the front desk in the Ryan who cooked my food today everybody was was very respectful and in a great mood things you don’t get no more and you know you see these young people working jobs and stuff and they don’t have no respect, but these two places I want to. I’ve never had a problem. Food’s always good as long as you ask for fresh cause you know how fast food can be you gonna get it fresh but the extra added customer service good customer service you can’t find that anywhere and I’m all about the customer service so you go show them some love go spend money at those two cause they really know what they doing and don’t forget to ask for extra napkins they always got you“

“Great place to eat very friendly very fast very proficient

Vegetarian options: they have their impossible whoppers and their veggie whoppers

Dietary restrictions: Let them know what you can and cannot eat, and they will make sure to accommodate you

Parking: They have two sides to their parking at the restaurant all free very easy to access very convenient

Kid-friendliness: They always offer crowns to the kids they have kids meals

Wheelchair accessibility: Very easy to access restaurant if wheelchair bound“

“I went through Drive-thru and I actually only did this review because it was the best customer service I have ever recievex from this location. He was super professional, food was fresh, and he sounded like he was enjoying his jib despite the rush of cars.“

“I ordered a cheeze burger combo meal for dinning in today, its late afternoon. Nice clean facility.Good personal service, My food came promply as ordered fresh and tasty.

I managed to eat so fast and took no food pics here today. I will return in the very near future to take care of that.

Located at the busy north west corner at Havard & Lee road.
Plenty of parking with wheelchair accessibility as well as inside.

Keep up the good work, I highly recommend this place.“

“What this extremely busy Burger King 👑 restaurant pulls off daily serving a neighborhood, large urban employers staff, families, city workers on and on.
And it's always. Always, done right!
Great food
Great service
And clean facilities (well used). But kept clean and stocked.
Five out of Five!
Great job ladies and gentlemen!
Support this location in Midtown Cleveland.“

“I have not been in the area for a while. Went through drive-through. Line was fast. You could hear a lady in the car in front of me. She ordered, and "the speaker said anything else? Waited, said hello? And the customer screamed... I'm thinking. The staff was patient and kind and said, "Take your time. After all that, she said: that's all. She ordered a Jr. Whopper. What a great customer service. When I received my order, I had a double cheeseburger with fries with non sweetend ice tea. Service was fast. The food was so good and fresh!! Service is so pleasant. What a great team of employees!“

“I picked up my order for a family of 5 and was in and out in less than 3 minutes. My food was nice and hot, let's not forget delicious. The employees were nice and considerate, they also made sure I received my correct order with all my items. I definitely will be ordering from here more often.“

“Always better than McNasty - at least its flame broiled and has some grill flavor, fries suck but the burgers are tastier so its just fries 🍟 cant have it all i guess..
Wish they had a mushroom swiss on the everyday menu.. wishful thinking“

“Totally screwed up my order last night charged me for food I never ordered, the lady at drive thru seemed incompetent or slow I had to repeat order 4 time and she still got it wrong if I was you I wouldn't go to this location and called the manager she asked me what you want me to do take responsibility for your incompetent staff that's what I would like yo to DO“