“Super friendly, but professional staff.
Went through the drive thru. A very patient youg woman, Savannah, took my order.
I had tobpull around to the winndow to complete my order because of the noise from the freeway by the Ckeveland airport of Brookpark Road.
My food was fresh and hot.
Instructions for lite- ice was followed.
My order was correct.
Best of all- service was conducted with a genuine smile.
Savannah is a great representative for the company.
Thank you to all the staff who were working to provide excellent food and customer service. Great team work.
Ms. Lisa-
Whatbabout those Heinz fries- lol“
“I have not been in the area for a while. Went through drive-through. Line was fast. You could hear a lady in the car in front of me. She ordered, and "the speaker said anything else? Waited, said hello? And the customer screamed... I'm thinking. The staff was patient and kind and said, "Take your time. After all that, she said: that's all. She ordered a Jr. Whopper. What a great customer service. When I received my order, I had a double cheeseburger with fries with non sweetend ice tea. Service was fast. The food was so good and fresh!! Service is so pleasant. What a great team of employees!“
“Today I made a wrong turn and stopped at burger king on dension. I placed my order and was immediately notified, that I would have to wait 3mins for my food to come off the grill. I didn't mind especially since that meant it was freshly cooked. My food was out to me and it didn't even take three minutes. I am glad because I was pressed for time. Thanks Tameka for all your help! Hopefully she is recognized for her excellent customer service and hard work!“
“Sandy and her crew is my savior every night. I know I ran her time clock her telling her how I love her. Food is always fresh service is always prompt and phenomenal. I love this location. Please give her a raise. If it wasn’t for the consistent service this location provides me I wouldn’t eat Burger King. Love you sandy🫶🏾🫶🏾🫶🏾🫶🏾“
“Although the food was on par with other burger kings, the staff really made our meal the best. The employee helping us greeted us with a bright smile and had great manners. He made sure to ensure our experience was good and was very kind in general. This was a great stop for food off of the side of the highway due to the customer service alone.“
“Happy New Year! Great way to start off Burger King. Great customer service clean environment, even the bathroom. Full of smiles laughs and compliments. Kudos it’s been a while since I have encountered great customer service with the food to match.“
“This is a wonderful place to cool out after you have an appointment at Cleveland Clinic, which I had numerous times.Color t.v.and cable, also an old fashioned breakfast and free fresh coffee maker and air conditioning.Great views of the woods in Twinsburg.“
“I ordered a cheeze burger combo meal for dinning in today, its late afternoon. Nice clean facility.Good personal service, My food came promply as ordered fresh and tasty.
I managed to eat so fast and took no food pics here today. I will return in the very near future to take care of that.
Located at the busy north west corner at Havard & Lee road.
Plenty of parking with wheelchair accessibility as well as inside.
Keep up the good work, I highly recommend this place.“
“I went to Burger King on 5/14/24. I visited the one on 55th street because I had a coupon: 2 chicken sandwiches and 2 medium fries, $6.99! I went through the drive-through. It took a minute, but when I got my food, it was hot and fresh! The atmosphere that I'm speaking about is the drive through it was good. I didn't see any trash on the floor. It was clean! Kudos on my meal every was prepared nicely ? fresh buns, crisp lettuce, just enough mayo: sometimes the sandwichs look like they been in a war and loss! The young lady spoke, handed me my bag and everything was there! Even napkins!!! No condiment because I requested no salt on fryes, so they would be hot and fresh!
Kid-friendliness: Kids are happy when they get fast food meals with toys
Wheelchair accessibility: Yes, it's available“
“Always better than McNasty - at least its flame broiled and has some grill flavor, fries suck but the burgers are tastier so its just fries 🍟 cant have it all i guess..
Wish they had a mushroom swiss on the everyday menu.. wishful thinking“
“The best Burger King around. Excellent customer service. They are always super busy but still keep their drive thru moving right along. Never have to wait long. Everyone is extremely friendly. Food is always hot.Let me help those out who don’t think the store is open, they open drive thru at 6am. The dining room lights, parking lot lights and big bk sign is on, they are open (those lights are on a timer) That stupid open sign in the dining room above the door doesn’t mean anything. It’s not a convenient store. They don’t plug it in and unplug it daily. Come on guys. Use your heads.“
“Food always is on point and fresh but wait time is excessive, I've never worked for a fast food restaurant so I can't say how things go in there but having customers wait over 15 minutes to order through the drive thru is a lot in my opinion.“
“Great place to eat very friendly very fast very proficient
Vegetarian options: they have their impossible whoppers and their veggie whoppers
Dietary restrictions: Let them know what you can and cannot eat, and they will make sure to accommodate you
Parking: They have two sides to their parking at the restaurant all free very easy to access very convenient
Kid-friendliness: They always offer crowns to the kids they have kids meals
Wheelchair accessibility: Very easy to access restaurant if wheelchair bound“