Dunkin' Donuts in Columbus

“I should have gotten their name.My son and I went for a walk this morning for my Birthday without planning to stop here (or anywhere for that matter) so I didn't have my wallet. We ordered a plain black coffee and a jelly donut for him. Having not updated my epay on phone to my new card my payment was declined and I felt horrible about it. The person at the counter was adamant that it be on the house even after I promised to come back and pay. Their kindness and generosity made for a great start to a wonderful Birthday.Thank You“

“Great coffee quick service and made recommendations for me since it was my first time there. But please don’t get an extra shot of espresso I feel crazy rn usually Starbucks isn’t strong enough so I get two with my macchiato but with these guys you only need one !“

“I ordered a medium vanilla iced coffee it was perfect and they made it exactly how I asked and I ordered two donuts which where amazing the staff was helpful and friendly the maple vanilla cream donut is my absolute favorite I hope they never get rid of it the maple and the cream are the perfect blend for a donut it really goes well together I love that baskin robbins is apart of dunkin donuts too because I can always go back later in the day and get my chocolate milk shake 😋 thank you for my great service and a great experience“

“This is a nice Dunkin. I went here and was satisfied with my experience. I walked into here and ordered on the mobile app, but my Mastercard gift card didn’t work, so I ordered at the counter instead, which did work. I got a Boston Kreme donut, which tasted good and had quite delicious chocolate frosting on top, and a small decaf iced coffee with lava cake syrup inside. While I didn’t taste much of the lava cake, the coffee was still quite good. Unfortunately, I couldn’t get the coffee with no ice inside, but that’s okay. After finishing my drink and donut I left, satisfied either my experience. I gave this Dunkin five stars because it has tasty donuts, refreshing coffee, and plenty of space inside to sit down and get some work done on some comfy seats.

Parking: This Dunkin is next to a parking lot for an apartment complex, so you can briefly park there to pick up your order, but you can’t leave your car there while you eat inside.“

“Extremely great service... however can we teach the people that liquid sugar goes in ice coffee and no one wants to crunch on granulated sugar. Especially when specifically asking for liquid sugar because we know some people haven't figured it out yet😂😂 other than that 5 stars. Quick, friendly ect. But guys.. common, lol.“

“the employees made my morning so much brighter. they were hilarious. and the drive thru attendant making small talk helped me wake up from the sleep i was still in. it helped my morning pepup. thanks a lot for the amazing laughs. i love the staff here. i’ll be back just for them“

“this dunkin on W broad is 100000x better than the other dunkin down the same street (bc they don’t mind keeping their ovens on until they are about to close, unlike the other location who says “our ovens are already off” by 7pm when they don’t close until 9 lol). This dunkin treats customers well & went the extra mile to makeup for the other location. Not to mention the avo toast was so good“

“Enjoy stopping here on my morning walks while visiting my mom’s house. This morning the woman who served me was extremely friendly and brightened my day. She didn’t know I’m in town because my grandma passed away and that extra cheeriness was very nice this morning.“

“The floor cleanliness was perfectly acceptable. There were a few crumbs under one of the booths, but this is a donut shop and a few crumbs are well within the realm of cleanliness.Prior reviews of filthy floors must have been properly mitigated by management and staff,“

“On 03/10/2025 @ 5:15 pm I was driving down broad st and my daughter was literally crying for a pink drink. There is no starbucks so I figured I'd pull into dunkins and see if they have a coconut water drink. We'll they did not, she was crying in the backseat and the guy working the window told us to pull up to the window anyways. When I say humanity is still great , it is! This man talked to my daughter and gave her doughnuts !! I was so shocked. After all the crying over a drink she was happy with doughnuts. He had no obligation to do this, he was so kind and literally made my day. I'm so mad at myself for not getting his name, but he said he has a child on the way. This man deserves a raise!! Talk about customer service to the extreme. The kindest most compassionate person so generously making a child's day. I just hope he reads this !! Thank you, thank you, thank you !!“

“I absolutely love the service here! Every time I visit, I’m greeted with a warm and friendly atmosphere that makes me feel right at home. Britney is truly the sweetest, she always goes above and beyond to make sure everything is perfect and her kindness never goes unnoticed. The coffee here is hands down the best I’ve ever had rich, smooth, and full of flavor. It’s clear that a lot of care goes into every cup. I highly recommend this place to anyone looking for great coffee and even better service.“