“The tables were clean and the resturant looked swept and well maintained but the hand dryer in the restroom didn't work. They already knew they had a problem but didn't provide any towels to dry your hands so I had to shake and air dry them.“
“KFC really has some good chicken it's unfortunate that it always depends on who's working the chicken it feeds well initially especially when it's hot but the thing that I love about KFC is it doesn't make any difference whether you eat it then or you heat it up it always maintains it's good flavor and taste so even when you have to heat it up it's still good chicken I can't say that for other chicken restaurants once you have to reheat it it gets real nasty“
“I'm eat at KFC at least twice a week the store on East broad Street sometimes the chicken is like old and the fries are soggy I did ask him to let him put just a little while longer and then they did they were too hard at times I go there and ask for a pot pie and they never have it so I quit asking for it the store but it's okay store I'd rather go to the one on main st“
“Great customer service! Google says they don’t close until 11, THEY CLOSE AT 10! Not knowing this, I pulled in the drive thru around 9:50. Staff was very understanding and attentive. My food still came out great. I apologized and made sure to post this!“
“I go to this store every so often since they open for the first time.well for the last year or so when I go to order either they don't have the that you want or they get the order wrong I've had just enough of this store I went there today not only did not have the drinks I wanted they got the order wrong again I'm not sure if they even deserve a star“
“Friday night dinner. Went inside to order the 8 piece meal, added extra side of Mac n chz. Got home to discover the extra side was missing. Quickly called & I formed them I was coming back to get my $5 side. To my surprise, upon getting the Mac n chz, I got a chocolate cake, for their error & my having to come back. Thanks for making it worth it!! Chicken was delicious! This location has gained our returns. It was a real disaster for many many years. Last few trips have been a huge improvement. The mgr here seems to have a good crew.“
“My boyfriend and I order from this location a lot (very close to where we live) and the other night we ordered online pretty late. When I went to pick it up, there was two employees working (as far as I can tell, a young man and woman) and let me tell ya, they were busy and stressing. For being over worked, and understaffed…these two employees did an amazing job.To who ever they were, thank you for your hard work and patience. We will continue to order from your store and will always give you a great review.“
“Raúl was the person that took my order at the drive thru and let me tell you is best experience I have ever had at any KFC. I almost gave up on KFC from my previous experience at the one on Harrisburg Pike, I have been there multiple times around this time and they always say they have no more chicken and that they are close. Also that the wait is about 30 minutes to get an order ready even when there is no cars in front of me. I don’t even know why that KFC is open. Anyways, I am definitely recommending the one on Sullivant Ave.“
“Anytime i visit this KFC i expect practically mediocre food, but tonight; there were only TWO employees and even though the wait was a little long which I was totally okay with considering the working conditions the food was absolutely amazing, it felt like they actually put love and care into it even if the night was stressful. The two nice people working here 11/27 at 9pm DESERVE A RAISE ??“
“That day the "Ol Lady" went through the drive through so that that is what experience was based on. Nice hot, devious breast,mashed tators, corn, and of course some butter and honey to tie everything together. The only reason I gave them a "4 star" on service was because I had to drive through again to get my EATING UTENSILS. I just couldn't see the mashed taters being eaten with fingers. LOL“
“I give the atmosphere and Service only because this restaurant is a fast food restaurant and so there is usually some sauces left out, or the gravy on the side... Someone else could totally not care or get over it, lol. The food I received was great! On the bone chicken, stolen tenders from my gf, mash with brown gravy, cole slaw was cold upon arrival while chicken and sides still hot, and my gf said the same!!“
“The customer service provided at this location is much better compared to other locations I've visited in this area. The gentlemen at the window and speaker was very friendly and polite, which I greatly appreciate with fast food. The chicken tenders were a bit tough, but good. I appreciated the additional condiments like honey and BBQ that I didn't even have to request.“
“I went through the drive through and the young lady was so sweet. She had to make the pot pies for me and I waited in my car. When they were finished she brought them out to me, she absolutely didn’t have to do that. They pot pies were amazing and had plenty of chicken. Will definitely go back.“