Wendy's in Dayton

“Muncie.... This store is a gem. Please understand in Dayton where i currently reside... Im convinced they have a quota on time you must wait to have your order taken and another to receive it. I was not in line here for more than 3 minutes. 😍 wow.“

“Placed an order in the drive thru & received the absolute best customer service! The guys working were very friendly & professional. I have a closer Wendy's by my house & will drive the extra mile to come to this location!! Food is always fresh & hot!“

“This location, and especially manager Jerome, are doing a fantastic job. I made a mistake when placing an order on the app, 100% on my end, but Jerome went above and beyond to make sure I was a happy customer. I won't forget this and willl go out of my way to come back to this Wendy's. Good customer service like this is hard to find in fast food these days so some praise is definitely deserved here. Thanks Jerome & the hardworking Woodman Wendy's staff!! You are appreciated.“

“I have only two complaints about the whole experience my burgers were dried out and overcooked (burnt) & they forgot my frosty
(birthday) but everything else was amazing . I met the manager , Jodius and he was a great individual. Funny, attentive, and cool. The lemonade is still my fave ! Pineapple mango 😋“

“We dined in. It was typical fast food experience except for the gem of a worker who took our order. This person just made my son’s day, was just so out of the ordinary kind which restored a little bit of faith in humanity for me. The world needs more people like this for sure.“

“I always have an amazing experience at this place. Its not too busy when I come in but the workers are nice and the foods always warm. Only time I've had issues is when I've doordashed but I don't think thats the stores fault.“

“Finally, a Wendy’s that taste like childhood! Both times I have been here the food has been top-notch. Always fresh and hot. Their frosties are actually frozen!!! They took the time to hang Christmas lights, that showed me that their team members care about their work environment. Keep it up, thank you for giving me hope in Wendy’s again ❤️“

“Went to pick up a mobile order today after deciding McDonald's was too busy. We were immediately pulled forward off the timer, a sign of being busy for only having one car in front of us. It'd been over 10 minutes when I thought of going inside to ask if everything was okay when a woman opened the door to apologize and communicate with us that they were severely understaffed.

At face value it wasn't a good experience, *however,* I can't tell you how many times I've driven away from a chain food place with ample staffing and low wait times to still not get everything I paid for. Not this time. Everything was there, fresh and good tasting. Even the iced coffee was cold, no hint of it being warm from the pot. They were aware of the situation and communicated it respectfully despite likely being under ludicrous pressure, and I can appreciate that a lot having been in those shoes. I hope the day gets better and that the folks deserving of recognition see this.“

“It's gotten better in the New Year the the wait at the drive thru is still fairly long,but again better then 2022, and I see that they had problems with having personnel they're quite a bit last year and sometimes had to close early or sometimes they would only take doordash after 9:00 so far in 2023 it's been “

“Thank goodness for the small/kid-friendly table and chairs :). Needed to help nesting partner focus on work for a few hours, so littlest one and I went and colored with markers for a couple hours with some chicken nuggets and frosties ☺️“