Wendy's in Dayton

“Very friendly staff. One member recommended a flavor of dr pepper to me and I have a new favorite. Another employee helped me avoid an awkward situation when someone was asking if I would buy them some food. They descalated the situation perfectly. Very professional visit.“

“I called this location to talk to someone about an Uber order I had with the location on Airways.I spoke to Shelly, the Manager, and she made me feel better about getting this delivery order fixed tomorrow.I will also stop ordering from Uber and will start order8ng from door dash.Thank you, Shelly, for making me feel better.“

“Muncie.... This store is a gem. Please understand in Dayton where i currently reside... Im convinced they have a quota on time you must wait to have your order taken and another to receive it. I was not in line here for more than 3 minutes. 😍 wow.“

“Placed an order in the drive thru & received the absolute best customer service! The guys working were very friendly & professional. I have a closer Wendy's by my house & will drive the extra mile to come to this location!! Food is always fresh & hot!“

“I stopped at this Wendy’s today (Friday evening) for a Double stack biggie bag and WOW is all I can say. From the greeting to ordering process to the quality of food. Just wow. My burger was exactly made the way I requested and everything was fresh. I was very pleased with the customer service and food. It’s been a while since I’ve had a great Wendy’s experience and I have to say this location met all expectations. I’ll be back soon. Thank you 🙂“

“This location, and especially manager Jerome, are doing a fantastic job. I made a mistake when placing an order on the app, 100% on my end, but Jerome went above and beyond to make sure I was a happy customer. I won't forget this and willl go out of my way to come back to this Wendy's. Good customer service like this is hard to find in fast food these days so some praise is definitely deserved here. Thanks Jerome & the hardworking Woodman Wendy's staff!! You are appreciated.“

“Went to pick up a mobile order today after deciding McDonald's was too busy. We were immediately pulled forward off the timer, a sign of being busy for only having one car in front of us. It'd been over 10 minutes when I thought of going inside to ask if everything was okay when a woman opened the door to apologize and communicate with us that they were severely understaffed.

At face value it wasn't a good experience, *however,* I can't tell you how many times I've driven away from a chain food place with ample staffing and low wait times to still not get everything I paid for. Not this time. Everything was there, fresh and good tasting. Even the iced coffee was cold, no hint of it being warm from the pot. They were aware of the situation and communicated it respectfully despite likely being under ludicrous pressure, and I can appreciate that a lot having been in those shoes. I hope the day gets better and that the folks deserving of recognition see this.“

“Thank goodness for the small/kid-friendly table and chairs :). Needed to help nesting partner focus on work for a few hours, so littlest one and I went and colored with markers for a couple hours with some chicken nuggets and frosties ☺️“

“It's gotten better in the New Year the the wait at the drive thru is still fairly long,but again better then 2022, and I see that they had problems with having personnel they're quite a bit last year and sometimes had to close early or sometimes they would only take doordash after 9:00 so far in 2023 it's been “

“I stop almost every morning at this location for a Breakfast Backnator. This is by far the best location in Dayton. The lady at the window is so polite and professional and knows good customer service. Whoever is making these sandwiches deserves recognition because they LOOK GOOD, TASTE GREAT they are made professionally and not stingy with the ingredients. I get mine, no egg a lil extra sauce.. it is SLAMMIN GOOD! I realize you have to watch portion control for a good bottom line, but if you’re too stingy you’ll end up with no sales, that’s what most fast food places are going through now. Begging for folks to come back.. They have short changed the public too long.
I drive past 2 Wendy’s locations to eat at this one! GREAT JOB!!! I’ll be back tomorrow“