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“My order is usually correct, but not always hot. I used to be the GM for the original Brookwood Wendy's. As a former Wendy's manager, I expect excellence! I am forgiving of mistakes, they happen, but can be corrected properly with genuine empathy and sympathy. Poor attitude and luke warm food are unacceptable! There are a lot of reviews that agree with me about cold food, service and employee attitude. What's going on Drew? Have you stopped training and demanding the best from your employees? That's not the Drew I remember. I'm just a customer now, but that makes me your boss. I'm surprised that this is acceptable to you. Get it together bud, I know you're better than this!“
“Always go drive thru, don't typically review fast food because it's generally all the same. I have to say these folks don't mess around. Service is fast, even if during lunch rush, solid service and food is always hot. 'Preciate it!“
“I went through this location yesterday around 5:00. It was probably one of the best double cheeseburgers I've ever had it any Wendy's location the salad was awesome that I ordered the frosties were great and a chicken wrap that I got was really packed also that cheeseburger had a lot of extra onions and everything on it it was just a great trip through Wendy's yesterday.
I hope this same crew is there the next time I stop there!!!“