Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: Infinity Commerce Center, 9791 Vista Way, Garfield Heights, Ohio, 44125, US
Telephone: (216) 662-2775
Price range: $
Rating: 3.2

$ • Coffee Shops

Hours:
Infinity Commerce Center, 9791 Vista Way, Garfield Heights
(216) 662-2775

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a mix of experiences for customers. The quality of the product is consistent and meets expectations. Many customers appreciate the quick service and friendly atmosphere, especially during busy times, with some locations opening early and providing positive messages on cups, which can brighten a customer's day. One employee, Anthony, stands out for his excellent service, friendly attitude, and attention to detail, often going above and beyond to ensure customers feel welcome and satisfied. However, the level of service at some locations can be lacking; staff may be slow, inattentive, or not well-spoken, which does not reflect well on the brand. Some customers have experienced questions about their orders or modifications, possibly due to new employees or policies. The drive-thru positioning is also noted as a concern, as it may deter some customers. Overall, while the product quality remains good, the service quality varies, with certain staff members like Anthony providing exceptional customer experiences.