Chipotle Mexican Grill

$ • Mexican, Fast Food

Hours today·

About Chipotle Mexican Grill

Chipotle Mexican Grill offers a mixed dining experience. While some customers have encountered long wait times and understaffing, the restaurant's staff are generally described as kind and hardworking. The food is praised as being "pretty good," and the online ordering system is convenient. The restaurant could improve customer satisfaction by having customers with unready orders pull forward in the drive-thru to keep the line moving. Overall, Chipotle provides a satisfactory dining experience for those willing to give it a chance.

Menu

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Chipotle Mexican Grill Menu
Chipotle Mexican Grill Menu

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Chipotle Mexican Grill
Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews

2.5
83 ratings
5
28%
4
5%
3
4%
2
17%
1
46%
Food
3.0
Atmosphere
3.4
Service
2.9

Share your opinion about Chipotle Mexican Grill

Delicious food, and this location especially has been good to me. Whoever was working tonight, 8/15/26 around 6:30pm, was awesome. Helped me get my free entree from my rewards app even though the system was confused bc I had accidentally added it to a different order that I never confirmed. Hartville Chipotle is 10/10!
First of all, I would like to start off by giving the food of five out of five I couldn’t even wait to get home to eat it. It looked and smelled so much better than other chipotles have been to. I’m literally sitting in the parking lot right now eating it cause I couldn’t wait. Also, I wanted to commend the team that was working while I was in there. I walked into a situation that as someone who’s been in the restaurant industry for five years, I would...read full review
Did a mobile order and was told by the employee that we are 5 minutes early so the food will be ready after those 5 minutes. He was very condescending. There was no one in the store ordering and no one behind us in the pick up lane. They hadn’t even started working on our order. They were all just standing around chatting when we pulled up. He looked at the screen as if they didn’t even know the order was there. I don’t mind waiting for our specified pickup time,...read full review

Read All Reviews(83)

Hours

Monday 10:45AM - 11PM
Tuesday 10:45AM - 11PM
Wednesday 10:45AM - 11PM
Thursday 10:45AM - 11PM
Friday 10:45AM - 11PM
Saturday 10:45AM - 11PM
Sunday 10:45AM - 11PM
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