Chipotle Mexican Grill
$ • Mexican, Fast FoodAbout Chipotle Mexican Grill
Customers' Favorites
Chicken Bowl with White Rice Cheese Sour Cream and Hot Sauce
Large Chips & Large Guacamole
Large Queso & Large Chips
Pinto or Black Beans
Chips & Guacamole
Chips & Queso
Burrito Bowl
Quesadilla
Barbacoa
Steak
Chipotle Mexican Grill Reviews
383 ratings
Share your opinion about Chipotle Mexican Grill
I recently visited the Chipotle on Hilliard Rome Road and want to recognize Catherine for her outstanding customer service. From the moment I walked in, she was kind, welcoming, and patient. She really made me feel valued. It’s not every day you meet someone who goes above and beyond with such a positive attitude. She made my experience a great one, and employees like her are a big reason people want to come back. Thank you, Catherine, for your professionalism and kindness....read full review
We regularly order from Chipotle, but unfortunately, the food quantity and overall standards seem to be getting worse day by day. Today’s order was especially disappointing. The portions were extremely small, and even the protein we selected was served in a very limited quantity.
By the time all the ingredients were added, the bowl still felt barely filled. For the price we pay, the portions are simply not reasonable anymore.
We’ve been regular customers,...read full review
By the time all the ingredients were added, the bowl still felt barely filled. For the price we pay, the portions are simply not reasonable anymore.
We’ve been regular customers,...read full review
they never fill up bowls always half portions even of the meat . not worth the money spent this is also the second time i’ve received half empty bowls
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a clean and friendly dining experience, though recent visits have highlighted some issues. The staff, particularly the two females at the front, are still caring, efficient, and interactive. Many customers have praised the service, which remains top-notch, with employees being accommodating and knowledgeable about the menu options. The food continues to be described as truly incredible, with the brisket being particularly amazing and the portion sizes perfect as usual.
However, some recent feedback points to challenges such as a broken beverage machine and extremely loud music in the dining area, making the experience less enjoyable for some. While the cleanliness of the restaurant has been noted, there have been complaints about dirty tables during certain visits. Despite these issues, customers still appreciate the warm and friendly staff and the overall quality of the food. Many would still consider returning, although dining-in may not be the preferred option due to the loud atmosphere and cleanliness concerns.