McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
McDonald's Reviews
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Terrible. The staff at this location with the exception of a few is horrible. No hi, no thank you, NOTHING. Waited 25 minutes for missing, burnt food and a melted frappe.
Terrible experience on Saturday afternoon.
It was. iight
I ordered hot mustard with my chicken nuggets and they gave my bbq and tried to fix it and they gave me more bbq
Hours
| Monday | 7AM - 10PM |
| Tuesday | 7AM - 10PM |
| Wednesday | 7AM - 10PM |
| Thursday | 7AM - 10PM |
| Friday | 7AM - 10PM |
| Saturday | 7AM - 10PM |
| Sunday | 7AM - 10PM |
McDonald's is a fast-food restaurant that offers convenient online ordering and curbside pickup. While some customers have had positive experiences, others have reported delays in receiving their orders, with wait times of up to 15 minutes despite ordering ahead through the app. This has led to frustration, especially when compared to the quick service at the drive-thru. The restaurant has been inconsistent in prioritizing online orders, causing some customers to consider going to other locations. On the other hand, some customers have had great experiences, praising the fresh food and great service. The breakfast shift appears to be more efficient, with shorter wait times and hot breakfast options. The dining room sometimes closes early or doesn't open on time, depending on staff, and customers often find themselves waiting outside. Parking is limited, and the drive-thru can back up to 30 minutes when the inside is closed. It's a kid-friendly place, especially in Lakewood, Ohio, where kids enjoy playing and eating together. Most or all locations are now wheelchair accessible. Overall, McDonald's has the potential to be a convenient and satisfying option, but it may need to improve its order fulfillment, customer service, and consistency to better meet customer expectations.