3.3
Good
218 Reviews
928 12th Street, Portsmouth · 9.66 miles
- Take-Out
- Delivery
- Drive-Through
Customers’ favorites
- Chili Cheese Coney Premium Beef Hot Dog Medium Combo
- Bacon Cheeseburger Toaster Sandwich Medium Combo
- Sonic Blast Made with Snickers Bars
- Chocolate Chip Cookie Dough Blast
“My server Samantha was the greatest! Very bubbly, sweet, woman. I have only ever Uber'd my food from there. The whole team was most definitely a solid, powerhouse crew. When I pulled up, I wasn't sure how it all worked. To not look silly, I decided to eat inside. I'm currently on crutches, getting out and getting my jacket on for the heavy rain, dropped my phone and of course it went under the car. Samantha, seeing my struggles, took over the whole situation like a pro. She helped me sit back down in my driver's seat, put my crutches back in, all with rain hammering down , mind you,. She gets under my car, retrieves my phone for me. She sees I'm in pain and worn out, so she helps me ambulate my legs back into my car driver's seat. None of this is part of her job. Just decency and extreme Customer Service both turned up to 11. Then shows me the closest stall, tells me not to move, she'd take care of my order. Sure enough order placed, check in confirmed, and not 5 minutes later here comes this sweet, 5 foot tall, little dynamite, can't see her. I hear her say she's coming and I see a pair of super small pink sneakers bouncing on the ground and BOOM! The tray was here at my window! I'm a 6'2, 200lbs sticky man, and this girl was helping carry me to my car, getting my phone and crutches situated. Then puts ME in my car. All of this, with no mangers order or hesitation. Then, she was all smiles and courteous. And when my transaction was done, I thanked her. Very Humble, polite, and bubbly. But will pick up a gorilla and toss him in his car while getting his belongings back for him. The facility deserves credit for "vetting" an exceptional employee, and a BEAUTIFUL human being,, But Samantha deserves recognition of how fine tuned for both Customer Service and Emergency Care. I can't say enough about this. Thank You Samantha. Parking: Plenty of spots.”
Fast Food · $
