Customers` Favorites
Customers` Favorites
“We came in Sunday to celebrate my husband's birthday and it was really busy. As we were walking in we were greeting by customers exiting the building telling us there were no fries or fried chicken. We were fine with that and went ahead in. We stood in line and witnessed the employees not offering up any solutions just continuing to tell customers they were our of stuff. As we bear the front if the line customers were starting to complain that this was the most expensive meal they've eaten that they wouldn't allow any upgrade or substitutions to items they all must be rang separately. To top of off they also told a customer after they swiped her card and she found out they were charging individually they couldn't give her a refund they dont do that there. WHAT??? The whole experience was crazy and handled so poorly. I get it restaurants run out of items, I also u derstand the poor cashiers have zero they can do about that HOWEVER to unapologetically tell customers nope we cant do that with no solution and where is the manager? Do better Culvers that was a very dissapointing visit and you did not get our businesses.“
Customers` Favorites
“My food was great. The staff members were very helpful since I was having one of those days that I didn't order everything I wanted at one time.“
Customers` Favorites
“I went to this Wendy’s late at 10 PM on a Friday night with low expectations due to the time of day. However, I was very pleasantly surprised at nice, attentive service from the lady at the window. At this hour the food was “made to order” which made me happy because I knew it wouldn’t be cold. I had a single with cheese and fries which were delivered to my car piping hot. It could have been my best Wendy’s experience ever due to that fact. I’ll definitely be back and this is one of the good locations.“
Customers` Favorites
“I just want to say that Michelle went above and beyond with customer service today. I had ordered food at the drive thru (they were pretty busy ) unfortunately they totally messed up my order. I had to go back and get what was missing and have them fix what they messed up. Michelle was so nice she went ahead and redid my whole order. She was so friendly and had such a good attitude. I did not have to explain much she just went ahead and redid my order she acknowledged their mistake and in a matter of minutes I was out the door. Thanks Michelle. The food was pretty good after all.“
Customers` Favorites
“Food was great, was out pretty quick! My wife and I were on a road trip from Kentucky to Michigan and stopped for gas and a quick bite and seen this Wendy's! The atmosphere was nice, lots of people within the establishment willing to have a conversation with a stranger, it's nice to see as I like talking with people! Service was good! Only waited about 5 seconds for our cups after placing our order at the kiosk just inside the doors! If I lived closer I would visit this Wendy's more! Keep up the great work!“
Customers` Favorites
“This is one of the worst McDonald's in Marysville. They constantly get orders wrong, forget items, only give you 1 napkin total and when you go thru the drive thru they make you pull ahead just to make you wait longer so they can have good drive thru times on paper. They need to do better“
Customers` Favorites
“Delicious food, friendly service, and fast. I can’t believe this place isn’t more popular. The restaurant is perfectly clean, the food tastes great, and is actually assembled in a way that is appealing, unlike McDonald’s across the street where the food tastes like you’re liking a salt block and it was thrown together by a 3 year old.
Had a double whopper with cheese and fries, and a coke slushee. Did you know you can get free refills on slushees here?!?!? That makes is worth the trip right there! The slushee machine is out in the dining area next to the pop dispenser and tea so I assume it’s free refills.“
Customers` Favorites
“They were taking a little longer then expected but they were very professional about the wait and apologized and gave us a coupon, with how busy they are I don't think it was a long wait, but this location is always so kind and positive 😊“
Customers` Favorites
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“We've come here a few times. The food is always pretty good and they're accurate with the orders (which is unusual with fast food). We always get takeout and they're mostly on time and remember to ask about sauce. I only give 4 stars because we live 25 min away and the food doesn't really travel that well.“