McDonald's in Massillon

“I believe this is a good McDonald's. There are noticeable discrepancies within all McDonald's on how you're served being a drive thru order vs. Ordering inside. They seem to care more about the inside orders. The people that get their orders made wrong are generally drive thru in my experience or someone who ordered at the counter and it feels as if SOME McDonald's employees are trained to get upset at you and have a serious attitude if you order at the front instead of using the kiosk.“

“I get to the menu at the drive thru and wait a couple ended up asking if I could give my order. She gets on the microphone ask what I would like say a number 1 large with diet coke and a double cheese burger. Gives me the price I goto the window and im waiting for 12 minutes never told me why then hand me my food I leave im missing my double cheese burger fries are hot so I figured I was waiting on them. Big Mac was good as well. The waiting was ridiculous when it 10 at night and I was the only one in line.“

“First of all i love comming here the food is always hot and fresh, the service is outstanding, they never fail to make my day! When I walk in it is very clean, the environment is amazing to sit and eat in. When I come through the drive through the curly headed ginger is always so friendly, very good at making conversation and giving me fresh food every time. Never disappoints, highly recommend this McDonald's!“

“The workers here have been fairly nice to us. Unfortunately most of the time it takes longer than it should is because its understaffed and not because they are bad at their jobs. The order is wrong 20% of the time but they actually do their best to fix it. Again probably because extreme rushes and not enough staff on a shift. Wish they would bring soda machines back as to not bother the already busy staff for refills.“