Starbucks Coffee Company
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Starbucks Reviews
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Stopped for a drink
Great service! I was there this morning and the girl Penny at the drive through window is always smiling and having fun with her fellow coworkers. She always compliments my tattoos and greets me at the speaker by name. I live in Painesville but make time out of my day to visit this location.
Great atmosphere, friendly and attentive staff. Beverages served fresh and prompt.
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company, located on Plaza Blvd & Mentor Ave, is known for its welcoming and friendly staff. Customers often highlight the excellent service provided by employees like Grace, Luke, and Kat, who create a positive atmosphere and make perfect drinks. Many visitors are willing to travel long distances to this particular location due to the outstanding customer service.
However, some customers have reported slower service compared to other Starbucks locations. Instances of long wait times and drinks not prepared correctly have been noted, leading to some frustration. Despite these issues, the staff's friendliness remains a strong point, with particular praise for an employee with purple braids who is recognized for her exceptional service.
The menu offers a variety of beverages, including classic black coffee and sweet treats, making it a reliable stop for coffee lovers. While the parking lot can be a bit confusing, the cozy environment makes it an inviting place to relax. Overall, Starbucks Coffee Company provides a warm, friendly experience, but improvements in speed and attention to orders may enhance customer satisfaction further.