Chipotle Mexican Grill in New Albany

“I read the bad reviews and got really nervous but I’ve tried other chipotle’s in the area and was not very happy, so I still gave this one a shot. Idk if it’s just because of when I went, but around 8:15pm-8:30pm on a Wednesday, my pick up order was perfect! It was not ready when I pulled up to the window but they made it right away. The honey chicken was delicious, they gave me double meat like I listed, and all of the ingredients were delicious.

Also random but for the first time (for me) the chipotle queso was actually smooth and not gritty. Me & my husband loved it.

Chipotles can be veryyyy hit or miss depending on ingredients, staff, time of day, location, etc., but I enjoyed it!“

“Don't usually leave reviews ever .. can't speak for evening shift but I can say the last 2 weeks of lunch time(11-1230) quality of food and service/crew friendliness has been top tier. Josh is extremely friendly as is the rest of the staff that I've encountered up front.“