Starbucks Coffee Company
$ • Coffee Shops
Hours:
6780 Ridge Rd, Parma
(440) 842-7465
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I love Starbucks beverages but this store is terrible. This morning my husband and I waited almost 45 minutes for both of our drinks to be made incorrectly. It’s always a gamble with this store whether or not my order is made right, and it’s a really simple order. Venti iced white mocha with no whipped cream or ice. They have to mix espresso, white chocolate and milk. There’s no need to have to wait 45 minutes for this. Then the employee was really rude, he kept forgetting...read full review
There was no line inside and I waited 10
Minutes to get my small order. Also, my drink was not made the way I asked for it to be.
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
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Starbucks Coffee Company is generally considered a good place with pretty good coffee and drinks that are always good. Many reviewers find it great and are overall satisfied. This particular location is noted as one of the better ones in the area, with most staff being extremely friendly and customer service that is always top notch. There is no cold stare to rush orders here. Baristas frequently get drink orders right, even simple drinks with little tweaks, and sometimes provide amazing service, going above and beyond to fix issues.
However, the restaurant is widely seen as very over priced, with items like cake pops and medium coffees described as absurdly priced. A common sentiment is that it may not feel worth the high cost. Additionally, a notable drawback is that there is nowhere to sit anymore, as the location is now mostly drive thru focused, which has disappointed some customers. While most interactions are positive, there have been rare instances of staff being extremely rude, dismissive, and mean to customers, though these appear to be exceptions.