Chipotle Mexican Grill in Toledo

“Had a great experience at this Chipotle location today 3/27 1pm! I told the employee (possibly manager) I had an allergy and he didn’t hesitate to accommodate and make sure there wasn’t any contamination. Truly the best service I’ve ever received at a Chipotle location!“

“After all the high praise this place has gotten over the years I finally went for it. I was not disappointed! I got a simple chicken burrito with rice and corn salsa. It was SO GOOD!! I finished it in record timing.
The restaurant itself is set up pretty well, it’s nice that you can see the food being made. I will say I’m giving it 4 stars because the workers were friendly but not personable and there weren’t that many options on food.
Overall I can’t wait to go again and get the exact same thing!“

“Amazing experience at this Chipotle. I was greeted kindly by lineman Reese and he was very generous about his portions. I really enjoyed the way he looked at me. Checkout was awesome and I was happily greeted by a ginger manager (with tattoos). 😆“

“Tried the Chipotle honey chicken and it was so good. I dont think it should ever be taken off the menu. I used the drive through. I wish the staff could be more friendly. I told my name, was gave my bag, I said thank you and she just shuts the window. No your welcome or have a nice day or anything.“

“The restaurant seems to have been caught by surprise by the day after Christmas rush of people not wanting to cook. They were out of a lot - steak, briscuit, fajita vegetables, even chips!

But what makes this a 5 star review is the staff. Despite being overwhelmed and likely dealing with customers angry that they were out of so much, they were so pleasant, positive, and professional. Then, when a gentleman had a medical emergency, they really shone. Their genuine care and concern for the customer, coupled with the manager's swift and thoughtful action, demonstrated that service to their customers goes so far beyond serving meals. It was a pleasure to see them in action, and I hope each worker on duty last night knows that what they do as service workers makes a difference.“