“Updated 5/15/2021 8:50 PMThis is the second order received from the new location and it's nearly perfect. I received my order within a half hour. All of the food is fresh and hot. The quality of the food is spot on. I received all parts of the order. And, the customer service has been good both times. I only have two issues. If I pay for eight chicken wings or eight cheese sticks, I should not recieve only six wings or sticks. Also, the fried cheese sticks aren't bad but, they're not good either. Breading is too thin and has no flavor. Arby's cheese sticks completely destroys them with that perfectly crisp, flavorful breading.Overall, this is a massive improvement over the old location. I just wish my rewards points hadn't expired while waiting for the new place to open.Old reviewI'm a long time customer and a huge fan of Pizza Hut but, I'm done with this location. They close the store on random days. They are always short staffed and scrambling to get everything done. I've had several times where my delivery turned into a carryout because I drove there after waiting for an hour with nobody answering the phone. Today, I try to place an order through the app, it failed and nobody answers the phone. Wapakoneta, Ohio Pizza Hut, learn how to do business or shut it down so someone competant can take your place.“
“Get our dinners there at lunch time on the job (usually dinner time) (3rd shifter). There fried chicken is the bomb, there taco pizza is really really good, there pizza in general is very good! Have had there tenderloins and wings very good! Never dined in always carryout, but there usually pretty busy even late at night, but staff is very friendly an knowledgeable. Have also catered out a few times for on the job, great prices an deals! Great kitchen staff have only delt with kitchen staff being I've only did carry out or catered out!Parking: Always Busy....Lots of parking“
“I've eaten here several times bc the food is excellent and the service has always been great. Everything I've eaten has been top notch. I had the stroganoff burger and calico beans......the burger was cooked to perfection and the calico beans were delicious! They have sauerkraut balls made from scratch daily and are the best I've had. This place is a winner for me.“