Arby's in Oklahoma City

“I ordered a half pound roast beef. I put the horsey sauce on it. The creamy sauce between all of the folds of meat reminded me of her. I took a bite and the sauce was off. Too much twang and it smelled funny. 100% reminded me of her. I had to change my phone number because of it....“

“Early lunch at 10 am when no other customers were there. Very friendly employees. Nice and clean restaurant but no TV screens. The Crispy Fish Meal tasted okay but the fish sandwich was so much smaller than at Arby's in Iowa and Nebraska last year!!! Only about half the size. Now is this shrinkflation?“

“Arby's has always been a place that I have enjoyed since I was a child. I just love their curly fries. Roast beef is always a classic. Every once in a while, I treat myself to a shake. My children grew up with Arby's in their lives too. A place to get some good food quickly and cost less than most other fast food restaurants. I mean, who doesn't like Arby's? Thank you Arby's for your service in our family. I hope you stay around and don't go out of business.“

“Thank you to the wonderful day crew! The ladies at Arby's off of memorial and Pennsylvania Oklahoma City, Oklahoma. They were very kind and efficient. Great attitudes and served hot and ready!! Thank you ladies for the great service and have a great holiday and Happy New Year's!!“

“I tried.
This arby's today to make up for the bad food on yesterday at another arby's.In another part of Oklahoma, I explained to the young lady at the register.What happened, She was great.She had great customer service and my food was perfect at this arby's.Here so thank you for correcting what the other arby's did about 80miles away😁👍🏾“

“Good staff I like the guy who works the drive thru window he's customer oriented and eager to please some one who just ordered a bunch of food he makes sure to ask if you want any sauce or any other possible pleasantries u might need for your food so I like him he's very good at making g my visits there “

“First time visitor to this location. I ordered via the app (25% discount right off the bat!) and my order was ready when I got there. Employees were polite and friendly. I was greeted right-off-the-bat by a gentleman in the kitchen.

The food was good enough but I'm not sure I'd pay the full menu price for it. Arby's does, however, seem to be very generous with discounts for their app users. 😃“

“I come to Arby's alot and im also a manger for a fast food business and I ha ve to say the two young lady's that were working tonight (11-5-2025) at 5:51pm I do believe There name's were Jude and Shay, these two are absolutely 💯 amazing very polite and big beautiful smiles, they double and triple checked my big order and did the dang thing, a HUGE SHOUT OUT TO THE BOTH OF YOU KEEP DOING AN AMAZING JOB.
This is now my new favorite Arby's thank you lady's.“

“If Marcellus is not already the general manager of the store, he needs to be. I’ve lived next to this Arby’s for five years and I’ve never had the kind of customer service I got from him. He is top notch. If you don’t promote him, I’ll hire him myself.“

“The curly haired girl working the drive thru in the mornings is always quick, and so sweet. And the blonde white lady who manages the night shift is my favorite person there, always goes above and beyond for me, and everything I order is always perfect and so delicious!! I go there all the time, and never have a bad experience.“

“Restaurant is normally good. Recently, maybe because of personelle changes, standards have dropped. Last week I purchased a Reuben and was asked if I wanted to upgrade to double meat. I declined. Got home and saw my Reuben had little to no corned beef and was mostly saurkraut. So that sucked. 4 days later I purchased 2 double roast beef sandwiches. The drive through attendant asked if I wanted any sauces to which I replied 'Horsey Sauce'. They gave me my drink and asked me to pull up by the door and someone will bring my food out when ready. They do this often even when nobody ever comes in line behind me, which is annoying. About 8 minutes later they bring out my order. I look in the bag and there is only Arby's Sauce which I despise. So I need to park, go inside and get what I asked for, Horsey Sauce. This could have saved time if I was still at the window. Now I realize it's almost 9pm and 95% of the roast beef is cut during the late morning but what I got looked like, tasted like, and the texture of the roast beef was like it was carved 3 days ago and wasn't good at all. My most recent trip to the same store occured just 5 days ago. I was leary to go back but was with friends who wanted Arby's for lunch. I agreed. Actually, the roast beef was very good and tender. Then again, it is 12 noon. I ended up getting the 4 for $10 deal along with my normal large crinkle fries. I hate Arby's curly fries, always have and so glad I now have an option. I also decided on a lemonade instead of my normal Sprite. Once again Horsey sauce was the request. I get my order, we went inside with 3 people and all ordered separately, and look in the bag and see Horsey sauce packets so I am happy. Until I get home. The lemonade was awful. No sweetness. It was the standard fountain lemonade not their signature lemonade so maybe that's my fault. So that was a waste of money because it was undrinkable. Secondly, I stated the roast beef was in fact very tender but there wasn't a lot of it on any of the 4 sandwiches so I ended up combining 2 into 1 which made a normal sized regular roast beef sandwich. I also was unhappy that I only received 3 total packets of Horsey sauce. 3 packets for 4 sandwiches. That's just great. I normally use 2 per sandwich so maybe combining was in their minds as well. All in all, I like Arby's but this particular one on Reno in Oklahoma City might not be my go to place much longer. They also like to close earlier than advertised. Go there on a Friday night at 11:20 after I get off work and nobody is inside. Supposed to be open til midnight. Workers are still there, usually sitting outside the main entrance, but are not manning the store for customers. I stopped going there after work and instead go to Sonic or Dairy Queen, both on either side because they are still open and working. Sure this was long but wanted to share my experiences over the last 4 weeks.“

“I would like to say thank you & give recognition to the younger man working the drive thru window on 05-13-25 @ 10:00 PM. He was extremely polite, has manners, & was extremely courteous.
This type of customer service is SO RARE now-a-days & absolutely should be noticed for it.
Thank you again & I truly hope this employee continues on this path moving forward & excels from his great attitude & politeness!“

“We were so sad when our favorite Arbys location closed nearest to our house but opted to give this location a shot- very happy we did. Every time we have been the same 2 gentlemen have been working. The food is always completely fresh and accurate. The 4 for $10 add cheese is such a great deal for our family. We love the variety of options and affordability. We order a little bit of everything and always enjoy it all!“