“Great service at the new location in Edmond, OK off of Waterloo Road. The staff was very friendly and the restaurant is very clean (even the restaurant rooms). I especially appreciate the smile and courteous employee Aaliyah. She was exceptional and professional, she deserves a raise ❤️.“
“I'm not a real big fan of Wendy's but I like this store. I place a order and it's fast and the food is hot. It's convenient for me to visit because it's close to where I'm living and it's just off the main sidewalk.“
“First off, the employee cameron was AWESOME. Idk what yall pay him but he needs a raise, he was off the bat extremely welcoming when I came in, even though he was cleaning he dropped it and helped me immediately. He helped me pick my options and made everything super easy for me. I couldn’t have asked for a better expirience!“
“Stopped by for a quick lunch. Very impressed with the quality of food. It was hot, prepared well, and delicious. The root beer was perfect. The service was quick. Incredibly impressed as I have had terrible food and service at other locations.“
“This Wendy's bucks! The don't have ice for the drinks and haven't had ice for a long time. They don't get your food order right at all and it's very frustrating to go thru the drive thru and get home and your food is not right and it was cold.“
“I stopped at the Wendy’s in Edmond recently and had a really solid experience. I ordered a regular cheeseburger for myself and three chicken tender meals for my kids. Everything came out hot and fresh, which is always the first thing I look for when getting fast food. The cheeseburger was simple but satisfying with a soft bun, melty cheese, and a juicy patty that wasn’t dry or overcooked. It had the classic Wendy’s flavor I’ve always liked.
The chicken tenders were a hit with my kids. They were crispy on the outside and tender on the inside, and none of them were over-breaded or greasy. The kids’ meals also came with fries and a drink, which made it an easy option for feeding everyone quickly. The fries were warm and salted well, and the portions were generous enough that the kids were full.
The service was friendly and quick, even though it was close to lunch rush. The restaurant looked clean and well kept, both inside and in the parking lot. Overall it was a good visit with no complaints. If you’re near Edmond and need a reliable place for a quick family meal, this Wendy’s is a safe bet.“
“I don’t know what all the negative reviews are about! I thought I had already rated them and I hadn’t. This is literally THE best Wendy’s!! I always choose this location! The nicest staff , and they will always make it right for you way or another!! Thanks for all you do!!“
“I just went through the drive thru and had an out of the ordinary experience. The man running the window was beyond respectful, then the manager brought me my food and he was equally kind. The sandwich is excellent. I'm shocked to see this type of professionalism in a fast food environment. Great work!“
“Came on a Thursday night about 8:30 and the customer service in the drive thru was excellent! Better yet, all of my food was fresh!! For this side of town and knowing what time everything closes, I appreciate the great customer service and fresh food!! Fries were hitting!!“
“Corporate owners you need to keep selling breakfast that is my favorite part of the day!!!! They all need raises they do excellent customer service!!!
Being told by your favorite place to go eat breakfast is discouraging, you corporate owners need to get stuff together and work this out.
Great customer service, thank you all!!! Wilmer, Yuli, Keisha
I want to recognize the exceptional customer service I received. From start to finish, they were professional, attentive, and genuinely committed to helping. Every question was answered clearly, and they went above and beyond to make sure everything was handled smoothly. It’s rare to encounter someone so dedicated to customer satisfaction, and it truly made a lasting impression. Outstanding service like this deserves to be acknowledged and appreciated.“