Customers` Favorites
Customers` Favorites
“⭐️ Level 9 Google Local Guide | 34M+ Views on Reviews
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This location was a bit busy when I visited, so it felt somewhat rushed overall. There wasn’t really much interaction with the staff, it was more of a “get it made, get it out” kind of vibe. I didn’t hear a greeting or feel a welcoming atmosphere.
What stood out most was how much they’ve scaled back on toppings. One of the main reasons I choose Subway is for the fresh vegetables, but when I asked for things like lettuce, tomatoes, and onions, the portions felt really minimal. That was disappointing and made the sub feel less satisfying.
While things seemed kinda clean and service was alright , the overall experience felt a bit impersonal, and the value just wasn’t what it used to be. I may have to start looking at other options if this is there new way.
Tips if you’re going:
• If you notice they’re light handed with toppings, politely ask for more as it can be very skimpy.
• Keep an eye on what’s going on your sub and don’t be afraid to speak up.
• Prices have gone up, so it’s fair to expect a full, satisfying sandwich. If you feel shorted, you can ask to have it fixed right then.
this one didn’t hit home for me. Sadly 😌
Service“
“I went to this location just about an hour ago and ordered 5 subs (with some coupons). There was only one staff member working, a nice young lady with her hair tied into a bun. This girl deserves a good amount of recognition from management-- she took her time and made each of our subs very well-- while we were paying, we saw a lineup of about 4 people had accumulated. One large, pompous old man decided to make a scene, asking "what the hell was taking so long?" I hope this dunce knows that his vision obviously isn't top knotch; if he had opened his eyes, he would have noticied that one staff member was working and doing her best. She remained professional through the harassment-- please management, give her a pat on the back for doing the good job she did handling that large order all alone, despite the unnecessary verbal harassment from that oaf of a man.“
Customers` Favorites
“Best mixed sub I’ve had in I don’t know how long. Really fresh ingredients and you can’t beat the price or the welcoming and friendly service. Best sub in Hamilton, the only thing that disappoints me is how long it took me to try them.“
Customers` Favorites
“That sauce!
There is some type of sauce that is used on the classic banh mi that takes it to a next level.
Loved that there was not an excessive amount of butter as I have experienced elsewhere.
Bread could be a touch fresher or maybe it was just the bum end of the bun.
My wife said that it could be the best banh mi she's ever had.
Friendly owner taking the orders and an old poa-poa making the sandwiches (love it).
Can't complain about the price; $5.50 for a regular classic and $6.50 for extra meat.
Ranks high up on my list of best banh mi after only one visit. Will be back for more.“
Customers` Favorites
“Great Sandwichs 🥪 and Friendly Owners.🇵🇹👍🏻“
Customers` Favorites
“Can I just say, the commitment to customer service at this location is incredible. With everything that the restaurant industry has been through this year, I went in there today with my daughter for a drink and some cookies. They were so friendly and said they wanted to give my daughter her treat for free. I have been fortunate enough to have not lost my job or taken a pay cut this year. I insisted on paying because I appreciate local business. Good on you for showing your true character and commitment to your customers. And thank you for taking my order ...it is far from the last.“
Customers` Favorites
“Great place for a fast food joint. The prices are comparable to other fast food places but you get way better tasting food. I love the beef basket and have been coming here for 50 years and will continue to do so.“
Customers` Favorites
“Was my first time trying Banh mi, had it with lemongrass and spices. Highly recommend it :) Delicious lunch“
Customers` Favorites
“Always a pleasure to go to the Pita pit. Their staff is always polite, and respectful. Always with a beautiful smile. I had my birthday, and they put all the tables together, gave us balloons, made us pitas, and offered to do anything that we needed. Excellent customer service! I would definately reccommend them, for personal and catering events.“
Customers` Favorites
“Food is phenomenal got two subs double loaded and a salad and two drinks for 45$ can’t beat that the sub is super freaking fresh! I wanted a fresh meal and I got it I would highly recommend this place to anyone who was asking about subs in the area“
Customers` Favorites
“I’ve been visiting this PitaPit for over a year, and I can honestly say the manager is exceptional. Her customer service is warm, attentive, and genuinely caring every single time, and she treats every customer with kindness and humility — a level of dedication that’s truly rare these days. The restaurant is always clean and welcoming, and the food is consistently fresh and delicious. Every visit feels special because of the care she puts into her work, and I’m so grateful for the wonderful experience she creates. Management should be extremely proud to have such a gem on their team.“
Customers` Favorites
“My husband & I are regular customers at this location because of the staff, in particular Abhay P. I am not tech savvy & have difficulty with online ordering. Abhay ALWAYS takes the time to help me place my order & it's never too much trouble for him. It's employees like him as to why we continue to order from this location. Thank you so much Abhay.“
“Always a fantastic experience at Mr. Sub Waterdown. Walking into a fast food chain recently has been like stepping into India but not here, you’re greeted by smiling white faces who will serve you the best sub you’ve had in years! The restaurant always has everything in stock and is extremely clean.“
“Honestly one of the better Subways in the area. The others are always out of stuff, have wilted veggies, and other issues, while this Subway has never disappointed me. Always has what I'm looking for, the veggies seem pretty fresh, staff friendly and they're generous with their toppings. Please keep up the good work.“
Customers` Favorites
“Felt like a Pita so drove into the mall. The manager came out of the kitchen and welcomed me. I ordered a vegetarian pita. I had my credit card in hand when the manager said I didn't have to pay. It didn't register so I said, what? He explained it was Pita Pits 30th anniversary and the first 30 people got a free Pita. What a nice surprise. Started the day off beautifully. Thank you Pita Pit. 🌯“
Customers` Favorites
“i have written a review before, when there was a very little selection of bread, all the times i went, owner said to go on facebook, tried and couldn't, but have been back, and things have changed. I want to give a shout out to the owner of the hiring of Deep, always smiles, Happy, and tries his best to make it a pleasant experience, i am going to ask him if you passed this on. Have friends in the business, you don't, ill have one of them steal him, he is great!!! KEEP HIM HAPPY, he does well for you, Santa!! ill ask him if Santa gave him a great review“
Customers` Favorites
“As a Google reviewer with over 59,000,000 views on my contributions, I visit a lot of locations, and this Subway is a solid option for a quick bite. It is a convenient stop when you are looking for something familiar and easy.
There are tables and chairs inside, which makes it comfortable to sit and eat, and there is also a washroom available. When I visited, there was not much of a lineup, which was a plus.
The ingredients selection did feel a bit more limited than I remembered from past visits, and the pace of service could have been a little faster. That said, the experience was still pleasant overall and it remains a good place to grab food without a long wait. Depending on the time and day of course
A dependable spot for a quick meal when you are on the go 😎“
Customers` Favorites
“Staff is always fantastic and the subs are always built to perfection at this location!!! The gentleman working the register (I believe is the owner) was very personable and was polite calm when dealing with what I think was a technical issue.
I am sure other Subways are good as well but this location has always been “over the top”
Thank you subway on York!!! 👊🏻“
Customers` Favorites
“We had a great experience at this Subway location! Our food looked amazing and Harman provided great service! I have celiac disease and she made sure to wash her hands and use a fresh pair of gloves when preparing my gluten free sandwich. Will definitely be coming back to this location!“
“⭐️⭐️⭐️⭐️⭐️
Had an amazing experience at Subway! The veggie sandwich was super fresh, packed with flavor, and perfectly made. Ravi did a great job—very friendly, quick, and made the sandwich exactly how I wanted. Highly recommend!“
Customers` Favorites
“I recently visited Subway, and as always, I was impressed with the fresh ingredients and customizable options. The staff was friendly and quick, making sure to ask exactly how I wanted my sandwich prepared.
The bread was soft and freshly baked. I went with the Veggie Patty and felt like the freshest patty I had so far. I’ll definitely be back for more!“
Customers` Favorites
“Great service and attention to detail. I actually like that the location looks like the original design. Parking is tricky at this location coming from the West. Give yourself lots of time to turn left int the lot and you will need to adjust a few times to align with the slanted spots.“
Customers` Favorites
“Honestly the best Pita pit in the city. Staff is always super friendly and helpful! Ingredients are fresh and the pitas are always 10/10 for flavour. Completely satisfied across the board! We make a point to stop here every time we are in the city.“
Customers` Favorites
“Parmod make our night very special! Excellent customer service, very friendly, very accomodating and made us a very special pizza 🍕 above and beyond!!!! He should get an award! Parmod made sure his customer is very happy with a smile on their faces when they leave the food place not just us but we also noticed the way he deal with other customers!!! May the owner see your dedication to your work and will definitely coming back here!“
Customers` Favorites
“I love this Subway. I oftenly visit this location and there is a girl working I guess her name is Inder. She is always there welcoming with a big smile on her face. Her way to deal the customer is imoressive. I would like to go there again when I pass by.“
Customers` Favorites
“This 5 star review is for Vivick and him only.
Unfortunately on a holiday Monday, he has been left by himself with an endless rush of people.
Absolutely amazing customer service and amazing food given the circumstances.
Manager, please treat staff better than this.
Unacceptable.“
Customers` Favorites
“Amazing food! It was perfect, all ingredients were fresh. And for the service it was amazing the Friday team went above and beyond to serve me. I wanted a combo but I was 50 cents short they helped me out so I could afford it! Thank you so very much!“
Customers` Favorites
“I haven't always had the best experience at this location due to some less than nice interactions in the past, but tonight was genuinely one of the best times i've had here.
A young lady was working around 9:20-9:40 pm on Jan 17th, and she was all smiles and genuinely so nice to interact with. Listened to my order, got everything right, and it tastes great! Other employees should definitely look up to her. I'd be surprised if she isn't a service manager!
Will come again, hopefully I'll see her again so we can chat more haha“
Customers` Favorites
“Dave was wonderful, I don’t think I’ve had a subway sandwich made so well before. My husband and I enjoyed every bite of our subs. He took his time to make sure everything was placed equally so that you had a taste of everything in every bite. This kid deserves a raise for taking pride in his job.“
Customers` Favorites
“If I could give them more than 5 star I would. It is unlike the other Mikes! This establishment has a super clean inviting space to eat in. The service was not only better than the other locations but absolutely hands down best service I’ve ever received at a sub shop or any fast food establishment. I thought the first few times I was just getting them on a good day but now I see this is their norm here and the reason I will continue to travel to this location. Sub made perfectly! Not rushed, actually care how the customer likes their sandwich by asking one strip or two for mustard etc. fresh and delicious!“
Customers` Favorites
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“yeah sure I'd reccomend to give it a try. this location was great when it first opened as they all are. I ordered from here last night and it was garbage and went IN to the garbage. All the veggies including pickle were old. onions had zero taste. tomatoes with thin n mushy falling apart I gagged and threw it out. wont be having it from this location or the grimsby one either. so disappointing“